[Resolved]  GTPL Hathway Pvt Ltd — Internet service fraud

Address:Jamnagar, Gujarat, 361004
Website:www.gtpl.net

Dear Sir / Madam,

I was using GTPL internet service at my old house since last 8-9 months. Initially I took plan of 6 month so I paid for 6 month, after 6 month I needed to renew my plan and also I was going to shift my new home so I had asked their sales guy to check weather your company is capable to provide the connection at new home then only I renew otherwise I am going to leave the service at that time their guy told me they would be able to shift the connection to new address. Now I have shifted to new home, I placed connection shifting request on 12 october 2015 and I came to know the company is not able to shift my connection due to unavailable infrastructure. It's directly make customer full and interrupt my business.

I hope you have understand the situation and help me to short out.
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Complaint marked as Resolved 
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2015
Hathway / Gujarat Telelink [GTPL] Customer Care's response
Dear Customer,

Thank you for contacting GTPL Hathway Pvt.Ltd.

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