GTPL — Internet not working

Address:

Gandhinagar, Gujarat

I recently shifted to gandhinagar in june and taken Internet from GTPL the worst service ever in this city... when i taken internet one of his technician came but didn't able to configure my router.. he went without configuring and i have to configure by myself... After that every two three days Internet is down and never working at the expected speed... today is 23rd july and i have been following up with the company since two months every alternative days... FED UP with the services and whenever I contact there customer service department they constantly ask standard questions and just put the complaint but never ever took any action on it... while i ask to change the technician but no action taken on that as well its like i just have to pay monthly fees for Internet cable without Internet and constantly wasting money by calling them and they give the standard answers every time... i will never ever recommend GTPL TO EVEN MY ENEMIES