GTPL — No any solution after so many complains

Address:

Surat, Gujarat

Hello, I am Jemish Anaghan user id: jdanghan226 I am complain so many time regarding Broadband Service. Connection Date[protected] and Service start Date[protected]. In this time duration my total complain is 11. No Order Order Date & Time Reference Document 1][protected]:00:38 584759 2][protected]:28:16 597522 3][protected]:48:19 598781 4][protected]:40:10 601588 5][protected]:09 604476 6][protected]:57:49 622131 7][protected]:21:23 639051 8][protected]:25 648005 9][protected]:05 659578 10][protected]:41:11 688468 11][protected]:03 701971 After these, When i told to customer care and manager to refund money after deducted my charges, He is give no any response, they told me no refund policy in company. At one time I am talk with Mr. Amit Vaghani in Ahmedabad customer care office, he told me you got refund. In one company, two employee says different sentence. so both employees company policy is different...