GTPL — No any solution after so many complaints nodal Officer

Address:

Junagadh, Gujarat

I am Tushar Sheth From Junagadh and my gtpl broadband id is “Tushar19_jnd”, I am getting issue of limited access (651 ERROR) from last 10 to 12 days( Every Day ), for this issues I call on my gtpl Nodal Office “[protected]”, and they response me like this “let me check your connection, after few second they told me your connection is working perfectly, here showing, that issue in your site so check your laptop”, then I check my laptop as well as my router and restart both device after sometime I try again and getting same issue, again I call here and they told me “wait 10 to 15 minute and try again” means each and every time they just giving new excuse and time passing with calls, so here I am request to solve my issue else do whatever in your hand for this issue, otherwise just do one think please uninstall your broadband setup from my premises, I don’t want this connection, I already waste my money and time for this connection as well as calls, With this email I am just waiting for your positive response and positive support for this kind of issues,