GTPL — No internet connection:- user id-niteshb503

Address:Surat, Gujarat

I have paid the amount of my wifi internet plan on 08/07/2015 but till now my internet connection has not been started. From last 2 days i am calling their customer care centre and i have call them more than 10 times but they are not resolving my issues. Everytime they are giving me an excuse and keep me on hold for atleast 10 minutes every time.
+1 photos
Was this information helpful?
No (2)
Yes (2)
Complaint comments 

Comments

Had a same experience with GTPL, after full payment they didnt provide me the connection. When i asked for refund, their sales representative Mr. Arun start abusing me. Worst ever internet provider. I suggest everyone to never ever take GTPL connection

GTPL — discontinued internet

complain no 611857 618405 622014 login dev103

Z channel related

Why z channel is not showing in my tv or i think surat.
i face this problem last 10-15 day
what is the procedure for refund money

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway / Gujarat Telelink [GTPL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    602
    Pending
    0
    Resolved
    207
    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
    View all Hathway / Gujarat Telelink [GTPL] contact information