GTPL — Not providing add on connection

Address:

Surat, Gujarat

Dear Sir/Madam, I am krunal shah staying at adajan patiya, surat, gujarat. We are having one cable connection and I approached GTPL office at adajan patiya surat for add on connection to existing connection, they didn't talk with me properly and refuse to give connection. I kindly request you look into this matter. Mobile number [protected]