GTPL — Not providing proper service

Address:

Mehsana, Gujarat

I had taken 2 mbps plan so I should get download speed of 256 kbps and upload speed of 200 kbps but instead I am getting only 60 kbps of download speed and 4 kbps o[censored]pload speed. I had complained about this many times and no one is responding. No one is giving proper answer. When I asked about the status of my complain they are just telling that there is some technical issues but these issues had never resolved, they are just faking. It's about 2 months of problems and am not getting justice so I have complained here. Please help