[Resolved]  GTPL — Speed Issue & not resolve the problem by GTPL company

Address:

Surat, Gujarat

Dear Sir, we had done many complain to GTPL for the speed issue. we have taken 10mb/ sec plan with limited downlode up to 60 gb. in first week we have done many complain for the speed issue. every time their executive com at our place and check the speed and reply us give you feed back whiten day but it didn't come. I have complain dept head. Mr. Vikrambhai (Surat Branch) for refund my amount. They said its prepaid plan and refund is not at all possible at any stage. presently our account have 5.5gb approx downlode b'coz of speed check. we had give him lots of time to resolve the problem but still clarity is not their. I have attache jpg image of 09/12/13 at 2.31 pm & 7.34 pm. its download speed you can see. Please do it need ful & help us toward it for refund. Prashant (+91 [protected])