GTPL — Wrong Information Given by Company'c Employee regarding customer name

Address:

Surat, Gujarat

Hello, I am Jemish Anaghan user id: jdanghan226 My last complain was dated on[protected]:03, reference no-701971, Company's technician person no any single time come to my office and check cable box but he was told in office all cable checked. when i was went office and met contact person on[protected], he told me your area all complain solved to 2 to 3 days. then after manager was ask to technician regarding complain then he was not accept his fault. but i told them no any person was came my office for check at list one time in last 8 days. After pressure of manager, technician is come and check whole cable and find problem in cable power supply. If technician was came before 2 to 3 days then he was not found this so its true he was not came for cheeking and wrong reporting regarding his work. I know very well with name of technician, customer care officer, manager in Surat branch as well as Ahmedabad customer care office senior manager. I hope take some action on technician In GTPL Broadband Internet we are not safe because company's employees are misuse our name and user id. Company's technician is not know their own company cable between two different cable