Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

વિભાગ - નડિયાદ વિભાગ
ડેપો - પેટલાદ
સવિનય સાથે જાણવાનું કે પેટલાદ ડેપો ની બસ તે બસ નો રૂટ સોજિત્રા થી બરોડા નો રૂટ આપેલ છે બસ નંબર Gj 18 z 6122/7353 તે બસ નો ત્રીજો રૂટ સોજિત્રા થી...

I kindly to inform you sir, there is GSRTC bus port is public which is use for the public and the public are paying GST and Taxes, so that why public toilet Should free or less charge, but they are charge 10rs per person for toilet which very expensive as per rule they are liable only for 5Rs not 10rs so they break the law which shall be punishable so take a immediately action on staff and others...

હું એક ભારતીય નાગરિક છું
આ સંપૂર્ણ બનાવ તા 7/2/2023 નો હું કહી રહ્યો છું. હું ચાણસ્મા થી બેચરાજી વાયા મનિયરી આપડાઉન કરું છું જે બસ નંબર GJ18Z 4465 che jena કંડકટર હર્ષદભાઈ અને ડ્રાઈવર કનુભાઈ...

Conductor ko stop pe rokne bola to uusne roki nahi bus or jab lady or uuskee husband ne bola kii stop pe q nahi roke bus to bolne laga kii tujse jo ho vo karle or bhot galiya bolne laga to lady pe haath uthane jaraha tha to uuske husband ne roka uus conductor ne bhot pee rakhe the orr baadme aage jakar bus roke or bus se vo conductor b utra or husband or lady ko dhamki dene laga. Esi kase safe rahege ladys public transportation..pls app koi...

My PNR number G16338836
Date of journey: 3/2/2023
Pick up time : 5.30am
Boarding place: Ranip depot

This bus is from Sidhhpur depot from Ahmedabad to Deesa, Express.

I was waiting for this bus at Ranip depot since 5.15 am. Bus arrived at 5.35 am. I requested to conductor to see my reservation details. But he denied for any reservation in that bus. I requested again and again. But he denied...

Paras Circle (City Point) bus stop is given in Nadiad. However, the driver of the Kheda-Dahod Gurjar city bus does not stop the bus and keeps going at full speed.
So we don't save time to go to Dakor in the morning....

Sir,
Prangadh route ni bus je chalu chhe te regular nathi aavti.bus depo ma puchhavi to ke se bus nathi.Hal prangadh thi surendranagar java praivet vahan ma dabal bhadu chukavi javu pade se. Mate prangadh route ni bus chalu karva vinnti.
prangadh thi savare 6:00 vagye upadi surendranagar.
Prangadh thi savare 8:15 vagye upadi surendranagar.
Surendranagar thi bapore 12:30 vagye upadi prangadh.
Surendranagar...

Dear sir

would like to appreciate the services and response of lady bus conductor employee number 1330 ms. Bhavna solanki. - gondal depot

i was travelling on 29/01/2023 from junagadh to rajkot at 5pm, conductor was ms. Bhavan solanki having employee code 1330 and driver employee code 53191185n

ms bhavan's behavior with all (small/elder, rich/ poor) passenger was very fantastic.

Very...

Early morning local bus "MORBI-RAJKOT-MORBI " which irregular in January 2023. Whole months student who use that bus they face difficulties. I think they don't know the importance of education. Bus No. Is GJ-18-Z-8122 OR GJ-18-Z-8140

I request you to solve this as soon as possible...

જામનગર સોમનાથ સમય ૭.૪૫ વાયા તાલાળા તાલાળા જતી બસ વેરાવળ બાયપાસ છે સિદ્ધિ સોમનાથ બસ જાય છે તે વારંવાર રજૂઆત કરવા છતાં પણ વેરાવળ બસ સ્ટેન્ડમાં જતી નથી બસને વેરાવળ બસ સ્ટેન્ડમાં...

25/01/2023 I came to traveling from Ahmedabad to balasinor GSRTC bus .. at Gita mandir Bus station. for using toilet they are charging 5 ₹ from each person, including small kids(babies)also.. and they are seating inside toilet. outside of toilet there is a board mention charges for different usage for bathing 1 ₹, for urine 0 ₹ .when I went inside they asked me to pay 5 ₹, I asked I just want to go for a pee .. for that also 5 ₹...

This is general complaint for GSRTC app and website.

After booking they only provide PNR number only. When you try to find vehicle number or more details from PNR app and web not showing vehicle number.

Even only boarding and departure point is mentioned. So if bus is coming from location which is far from your boarding you even don't know where bus is coming from.

Also we experience many time...

Respected sir,
Bus mehsana kovaya comming from mehsana going towards kovaya didn't stop at talaja jakatnaka inspite of raising hand to driver and conductor they just ignored and have not stop the bus . Talaja jakatnaka bhavnagar is a stop and mostly all buses take stop here. This happened 2 time...

નલીયા ભાવનગર બસ ઉભી ન રાખી તારીખ ૨૩, ૧, ૨૦૨૩ ના મોથાલારોડ થી ભાવનગર ની બુકીન્ગ હોવા છતા બસ ઉભી ન રાખી અમારે લેડીસ સાથે હતા ને અમે રખડી પડયા અને અમે કંડકટર ને કોલ કરયો તો અમને...

Dear sir please note that today bus no GJ-18-Y-7809 himmatnagar bus driver drive bus very roughly.today i just miss by hit near ankleshwar gidc bus station so please take action against him....

I lose my Airpods pro in Bus. Route details are: Mangrol to Ahmedabad via Rajkot.
The bus arrived Ahmedabad at 6.20 A.M....

The board outside the toilet is written in 1 rupee. And 30 30 rupees have been taken while going inside....

Dear sir, yesterday evening around 7:20 pm I was passing through the Parimal underpass and was waiting at the signal to be green near Suvidha market, Bus No: GJ-18-Z-4958 from Rajkot Divison was taking a left turn towards Nvachetan School road from Suvidha Crossroad. The driver who was driving the vehicle Mr. Vijay Aahir - was leased concerned that the vehicle was going Damaged due to dangerous driving. the bus did a big scratch from the...

Gj-18-Z-1477 bus number they put rong board bus name is surat to bilimora and they put only navsari and bus is going surat to bilimora and driver and coundector have kept the bus on navsari stand and roming hear and there. The bus is departure late...

Hello Dear sir/Maam,
My name is Amit Kashyap, resident of Navsari. I am writing this complain or you can call it suggestion for Starting an Early Morning bus service to Saputara whether from Surat or Navsari. Ya I know you might thinking what this guy is talking about.
So as we all know Saputara is a major tourist destination for us south gujarat peoples but the connectivity with saputara is almost not present out there. For...