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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated Mar 26, 2024
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

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+91 80 2676 7702
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Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
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380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 22

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S
Sanju60810
from SURAT, Gujarat
Nov 1, 2022
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Refund issue

પ્રતિ,
ડેપો મેનેજર,
GSRTC
કોડીનાર.

વિષય: કતારગામ - કોડીનાર બસ તારીખ 7-10-22 ના રોજ કેન્સલ હતી તો રિફંડ આપવા બાબત.

માનનીય સાહેબ શ્રી,

GSRTC ની બસ સર્વિસ સુરત કતારગામ...
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M
Maulikaum
from JUNAGADH, Gujarat
Nov 1, 2022
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Bus damaged quality

Bus was in damaged quality, iron was rusting n broken, it can cause accident. Junagadh bagdana bus. GJ18Z 6010, replace new bus...
+3 photos
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N
Nayi urvesh Bharat kumar
from Mehsana, Gujarat
Nov 1, 2022
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Conductor misbehave with gsrtc staff and rudely ruff speech

Address:Geeta Mandir bus stand

Date-1 November
Time-3:29 AM

I complete my job and stand at geeta geeta mandir and I going to home AT 3:29 am one sleeper bus is coming bus name ( parvat patiya to surat) bus number ( GJ-18-Z-2672) conductor talk with ruff speech.bus is full I stand in bus and conductor tell me going to back i give the answer I am in staff so conductor talk with rudely speech

And conductor fight with me....
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V
Vijay Fachra
from Ahmedabad, Gujarat
Nov 1, 2022
Nov 11, 2022
This thread was updated on Nov 11, 2022
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Charging extra fair

મે આજ રોજ તારીખ 31.10.2022 બસ નંબર GJ-07-YZ-6965 મા PNR No.G15904858 થી સીટ નંબર 19, 20 (ડબલ નો સોફો) અને 24 (સિંગલ નો સોફો) નુ બુકિંગ કરાવેલ. આ ઊપરાંત ડબલ ના સોફા મા હુ અને મારી પત્ની ની સાથે 10 વર્ષ ની ઊમર નો મારો...
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P
Patadiya Vishal
Oct 31, 2022
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GSRTC Bus laste about 1.30 hours

I am traveling from rajkot to ahemdabad on 31st October 2022. The bus official time to leave rajkot busport is about 8.30 pm but bus was leaving the rajkot at 10.00pm....
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K
Krupalbhavsar5233
from Surendranagar city, Gujarat
Oct 29, 2022
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For not stopping the bus

Address:Panch Hatdi, patdi

I had boarded the bus and my wife and my 9 month old daughter were yet to board the bus and there were 2 together.
And even though the conductor of the bus did not ring a bell, the bus took off
In the name of bus conductor = Pareshbhai...
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Reservation used to be done from Gandhinagar G5 stand, but now no bus service is coming, Please has started reservation from Gandhinagar G5 stand again....
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M
Meghna Bhatt
from Mumbai, Maharashtra
Oct 27, 2022
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Rude and impolite behavior at valsad s t depot inquiry

Address:Valsad

I had called at valsad s t depot at around 7 p m to inquire about bs route. I received very rude and impolite reply. That person was not ready to even listen to what I had to say. Please recruit educated and well behaved people at your s t depots....
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D
dsr07
Oct 27, 2022
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Dropped passanger suddenly known location

Address:795, भरतनगर गांधीधाम

आज दिनाक 27/10/22 को मेरा छोटा भाई महिपाल सिंह और बहन चंदा कुंवर, रानिप अहमदाबाद बस डिपो से गांधीधाम जाने के लिए बस कंडक्टर से पूछ कर बैठे, उस दौरान कंडक्टर ने कहा कि सीट खाली हैं...
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S
Sandeepjha18
from Ankleshwar, Gujarat
Oct 26, 2022
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I am complaining about my ticket.

I had booked my ticket from gsrtc app from Ankleshwar to Ahmedabad seat number 29 for journey date 26 October 2022 in Volvo bus. But when I tried to go to my seat then conductor told me that this seat is already booked and you can't sit here and due to packed bus he said that you can't travel in this bus. But i had booked my seat and also I have my PNR number which is G[protected]. But conductor didn't listen and i had to leave bus. Due to...
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J
Jitendragami
from Vadodara, Gujarat
Oct 26, 2022
Oct 26, 2022
This thread was updated on Oct 26, 2022
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My 4 seat reservation ticket cundoctore not respond carfully

Address:B24,MANGALMURTI APPT MAKARPURA VADODARA

Bus not arraival annaunsment curant platfome in baroda centrel bus stand my 4 seet reservastion tiket candoctore not response call nakhatrana depot manager not responce way??

*GSRTC m-Ticket*BARODA CENTRAL BUS STATION to ANJARName:jitendraTripCode:1530BDLNKTSLP30PNRNO/OB:G[protected], GS24859988 DOJ:[protected], :17:25:00, SLEEPERSeatNo: 25, 26, 27BoardingPt:BARODA CENTRAL BUS STATIONT

*GSRTC m-Ticket*BARODA CENTRAL...
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J
Jitendragami
from Vadodara, Gujarat
Oct 26, 2022
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Bus not arrival announcement platform my 4 tiket are reservation 3 day ago

Address:B24,MANGALMURTI APPT MAKARPURA VADODARA

*GSRTC m-Ticket*BARODA CENTRAL BUS STATION to ANJARName:jitendraTripCode:1530BDLNKTSLP30PNRNO/OB:G[protected], GS24859988 DOJ:[protected], :17:25:00, SLEEPERSeatNo: 25, 26, 27BoardingPt:BARODA CENTRAL BUS STATIONT

*GSRTC m-Ticket*BARODA CENTRAL BUS STATION to ANJARName:jitendraTripCode:1530BDLNKTSLP15PNRNO/OB:G[protected], GS24860777 DOJ:[protected], :17:25:00, SLEEPERSeatNo: 15BoardingPt:BARODA CENTRAL BUS STATIONT

GSRTC:...
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R
Raj0819
Oct 24, 2022
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About but seat

Address:Khambhalia

I'n this bus GJ-18-Z-3176 VADODARA-DWARKA many seats available for khambhalia to Dwarka but their driver and conductor don't allow to enter in this bus and lying all bus is full but in this bus many seats available.
Dirver and conductor are like cheater or fraud....
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P
Pradip sojitra
Oct 22, 2022
Oct 22, 2022
This thread was updated on Oct 22, 2022
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Bus cancelled by GSRTC even not Refund

Dear Sir /Madam,

My reservation ticket fare refund because my bus is cancelled by GSRTC.

Trip Code : 0700AMLSRTEXP51
PNR /OB : G[protected], GS24335293
DOJ : 09/10/2022
TIME: 09:25 AM
TOTAL FARE : RS. 1314
TRANSACTION DATE :[protected]. 22:44:32
SEAT NO : 43, 44, 49, 50, 51, 52
ADULTS COUNT: 06
FROM : SARANGPUR BTD
TO : SURAT CENTRAL BUS STAND
BOOKING...
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I was traveling using gsrtc bus from Ahmedabad Gujarat to Rajkot Gujarat

That day there was stop at limbdi Gujarat station so i was visit canteen for snacks.

There was with intension prize removed from biscuit packet in Limbdi station canteen
Maybe there is many more items without prize tag also without expiry or maybe expired food products they sell

Kindly check once and take action if...
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H
Harshilv07
Oct 21, 2022
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Bus late more than 1.5 hours

I have booked GSRTC A/C Sleeper from Ankleshwar to Bhuj.
The booking was on date 21/10/2022 and bus was supposed to arrive at 19:35 but it has been 20:56 and still the bus hasn’t arrived.
We have been waiting for more than 1.5 hours for the bus plus the tracking services are also not working.
PNR No. :[protected]
Crew No. : [protected]
Vehicle No. : GJ-07-YZ-6680...
+2 photos
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R
Oct 21, 2022
Oct 21, 2022
This thread was updated on Oct 21, 2022
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Regular bus complaint

Address:હારીજ પાટણ

Patan - ranavada bus online bus is to go and practical bus is not runni
બસ
પાટણ રણાવાડા
બસ નંબર: GJ 18 Z 1991
પાટણ રણાવાડા રેગ્યુલર બસ પાટણ માં પોતાના સેન્ટર પર લગાવ્યા વગર ડાયરેક્ટ ડેપો ની બહાર થી નીકળ્યા ગયા...
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N
Neel83
from mundra, Gujarat
Oct 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject: Complaint Regarding Hotel & Food Item

Address:Hotel Navrang,N.H.15, Kutch Road,Mevasa, Gagoda,Gujarat-370155

Date : 21/10/202Gujarat State Road Transport Corporation,
Central Office, Near Ranip Bus Terminal Ranip,
Ahmedabad - 382480.

Dear Sir,

• My name is Nikhlesh Ramanuj, Date 19/10/2022 I have booked Mehsana to Adipur Online Booking in Vadnagar to Mata na Madh route bus which departs from Mehsana during 06:30 PM, During that time the bus does not stop anywhere for breakfast or refreshment....
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Address:Gandhinagar

There should be limited number of seat reservation so those who have not done the reservation may not face the problem while traveling....
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I haved booked bus Ahmedabad to Godhra approx 5 hours prior, reached bus stand 1 hour before bus departure time. Asked the inquiry booth at Ahmedabad atleast 15 to 20 times about the bus but didn't informed about the cancellation of bus.
Hence providing the details with expectations of full refund along with the compensation as further I was unable to take any buses further due to non booking in further buses

Bus Partner:...
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