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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated Mar 26, 2024
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Gujarat State Road Transport Corporation [GSRTC]
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1764
870

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 5

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Y
yatin upadhyay
Oct 26, 2023
Nov 1, 2023
This thread was updated on Nov 1, 2023
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Passenger pass not consider by conductor

પ્રતિ, સાહેબ શ્રી

હું યતીન મહેશકુમાર ઉપાધ્યાય ની નમ્ર વિનંતી કે હું સરકાર શ્રી ની યોજના મુજબ ગુર્જરનગરી મુસાફર પાસ સિદ્ધપુર બિંસુસરોવર (ખાલી x) થી પાલનપુર ધંધાથી અપડાઉન...
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Dear sir
Already for this
GS36315288 rs. 564
GS36313954 rs. 564
GS36318318 rs. 681

FOR ABOVE 3 OB NUMBER
MY mount debited
Also amount is debited but the ticket is not come with SMS
 as well as customer care executive aren't given proper reply.
Already many times call with customer care
Only one time pick up the phone and not given proper reply disconnect...
+3 photos
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Dear sir
Already for this
GS36315288 rs. 564
GS36313954 rs. 564
GS36318318 rs. 681

FOR that three NUMBER
MY mount debited
Also amount is debited but the ticket is not come with SMS
 as well as customer care executive aren't given proper reply.
Already many times call with customer care
Only one time pick up the phone and not given proper reply disconnect...
+3 photos
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S
swetal pancholi
from Surat, Gujarat
Oct 21, 2023
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Money has been debited but seat not confirm

Address:Ranoli

Money has been debited but seat not confirm...
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S
Sem mevada13013
from Surat, Gujarat
Oct 21, 2023
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Change bus route

Respected sir,
On dated 21.10.2023 PNR No G[protected] online booking Baroda by pass bus from Bharuch GNFC to Ahmedabad Gita Mandir.At bharuch gnfc pick stand bus come late half hour than real time .Than after bus suddenly route change In Baroda by pass instead of Baroda in side the city.
Main thing no any intimation massage for route change and also it's take more time when go in side the Baroda city....
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D
Dhwani Rawal
Oct 20, 2023
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Complaints against conductor behavior

Gsrtc Volvo between Ahmedabad to surat 6:15 pm from nehrunagar on 20th October. The lady conductor Nita Parmer is shouting on me and giving wrong details and made me get down the bus...and then I had to catch the bus from next station because of her wrong information...
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H
Hardik.Yadav
from AHMEDABAD, Gujarat
Oct 16, 2023
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Non cooperative behaviour of conductor

I sat with my family to go from Ankleshwar to Ahmedabad, but the conductor came and said that his machine was not running so you should get down, I requested him to make my ticket from Bharuch to Ankleshwar to Ahmedabad, but he did not. I missed my urgent work.

Bus no : GJ18Z8525...
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R
Ramesh Acharya
from Chennai, Tamil Nadu
Oct 14, 2023
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Proper working with Empathizes on SAFETY

Address:GUJRAT STATE TRANSPORT CORPORATION

I was travelling from Bhavnagar to Anand on 13th oct 23 by GSRT bus trip code 0745BGDNBRDEXP -BAGDANA TO BARODA along with my family with reservation seat no 11 &12. The bus ( GJ 18/Z8119) almost in time at 10 AM. We just about get in the bus, there was aloud sound of bursting with dense smoke. The bus tire had developed a puncture. The conductor was nice enough to guide us that we shall have to Waite still the necessary replacement of tire...
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A
Ashok vachheta
from Sirohi, Rajasthan
Oct 14, 2023
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Cancellation of ticket

Address:Bunkar vas kalandri sirohi

Whenever I am trying to cancel the ticket, invalid parameters are being shown even though I have filled all the parameters correctly. I want to cancel this ticket. Details of ticket is as following
PNR no. G[protected]
Journey date 14.10.2023
From kalindri to ahemdabad ranip
Name ashok kumar
Mobile no. [protected]
Please resolve the issue immediately...
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Address:Maninagar Ahmedabad
Website:By paytm app tickets are booked

Dear team I am tickets book from dakor to ahmedabad dated 20/08/2022 by gsrtc app tickets are not booked and amount was deducted. Still the amount was not refunded to me.
Mobil no [protected]
E-mail [protected]@gmail.com
Transaction id- [protected]

Regards
Pravin rai...
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P
Oct 13, 2023
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Refund issues

Address:Maninagar east

I am tickets book from dakor to ahmedabad dated 20/08/2022 by gsrtc app tickets are not booked and amount was deducted. Still the amount was not refunded to me.
Mobil no [protected]
E-mail [protected]@gmail.com
Transaction id- [protected]

Regards
Pravin rai...
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A
Ankur_it
from Nadiad, Gujarat
Oct 12, 2023
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Luggage forgot in ST Bus,Bus No. GJ-18Z- 5064

Address:Ahmedabad

I was Travelling on[protected] from Nadiad (Pickup time 7.20 AM) to Ahmedabad (Reach Time : 8.32 AM ) by Bus Number GJ18Z5064 .Forgot One Luggage in Bus,
Please Help Me to get My Luggage Back....
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Today I was traveling by gsrtc bus from Ahmedabad to Surendranagar (AHMEDABAD, NEHRUNAGAR to SURENDRANAGAR
TripCode:1530ABDSNREXP51PNRNO/OB:G[protected], GS35823143 DOJ:[protected], :15:36:00, EXPRESSBoardingPt:AHMEDABAD NEHRUNAGARTxn Pass:gsbKpn44). The lady conductor was totally busy with talking on her cell phone. She was insulting the passengers now and then. She was behaving extremely rudely with passengers. When my stop came, I...
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Bogus sub standerd food and no hygiene on rest at chotila Raj mahel hotel refund my all payment and claim for 5 lac for my body harmfull...
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H
HappySoul
from Vadodara, Gujarat
Oct 10, 2023
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Rto Gujarat DL Backlog entry pending for approval

Address:Vadodara

Kindly approve the pending DL Backlog entry. I had applied for renewal of application in March. My license has long since expired. Kindly do the needful...
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K
Kalpesh dahima
from Kodinar, Gujarat
Oct 7, 2023
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Passenger pass only single route add

Address:Ta : kodinar Dist : gir somnath State : gujrat pin : 362720
Website:Gujarat State Road Transport Corporation [gsrtc]

My name is Kalpesh dahima from kodinar (gir somnath) mob : [protected]
I am going up and down from Kodinar to Veraval daily and in the passenger pass scheme the pass is issued for only one route via Prachi or via Sutrapada so in the pass scheme the pass can be issued for both the routes then passengers do not have to face any problem and both Veraval and Kodinar If you talk to the bus stand, tell them that only one route is available...
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B
BKThaker
Oct 7, 2023
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Change of Class of Bus

My complaint is that I booked 2 E-ticket from GSRTC. My journey was from Jamnagar to Gandhinagar in 2x2 Luxury Coach.
But when my bus came to Jamnagar Bus Stop it was not luxury, but it was simple express bus having 3x2 Seating.

So request you for a refund of difference amount into my account.

My ticket details are as bellow.

Mob. [protected]

PNR Number: G[protected]
Journey...
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J
jbbhatt
from Kandla, Gujarat
Oct 4, 2023
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Refund of online booking st bus ticket

Address:રાજકોટ એસટી બસ ડેપો- રાજકોટ
Website:gsrtc.in

જગદીશ બ્રહ્મભટ્ટ
188- B, મહાદેવ નગર
અંજાર- કચ્છ
[protected]
Date[protected]

નિયામક શ્રી,
ગુજરાત રાજય માર્ગ વાહનવ્યવહાર નિગમ
રાજકોટ વિભાગ
રાજકોટ

માનનીય સાહેબશ્રી,...
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D
Dhvani Jhaveri
Oct 4, 2023
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Washroom cleanliness at GSRTC bus stand

We had boarded AC volvo from ahmedabad(9 pm) to saputara(7 am)..it was a horrible experience for us as we had children and aged parents..not a single toilet at any of the GSRTC bus stops was even practically usable..except surat..
they charged 10 Rs per pax to use the service but the condition was literally vomit inducing..cant even bear the smell..i dont know how gujarat govt is celebrating 'swachta abhiyan'..hats off.....
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Oct 3, 2023
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Miss behaviour driver

Address:Ahmedabad

અમદાવાદ ઝાલોદ 9.35 ડ્રાયવર બસ માં ન બેસવા દેવા માટે ખરાબ વર્તન કરે છે જે સંદર્ભે કાર્યવાહી કરવી . બસ પોતાની માલિકી હોય તેવુ વર્તન કરે છે...
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