Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Hello sir,
I contacted the online reservation booth at the Lunawada Bus stop (Dist. Mahisagar) on October 02, 2023. The person responsible for the task was Mr. Rajendrasinh Solanki.

When I asked abut the details of the Bus, he was shouting specifically when I asked him Bus time again to reconfirm as I could not listen in the first time. I dont think its a valid reason to shoult on passenger and abuse him as "deaf"br...

I am traveling from Rajkot to Ahmedabad on date 2/09/203, I have 1 luggage bag with me approx weight 15 kg, luggage bag is commercial bag, conductor ask me that you have to take luggage ticket despite o[censored]nder 25 kg of luggage rule

He give me ticket with 2 luggage as I have only 1 bag

I additional charges 2x19 = 38 Rs

Bus no. GJ18 Z 6828
Bus arrived at green land chokdi Rajkot at 06:15...

Yesterday evening on 29th Sep 2023 at around 11 PM, bus driver of bus number GJ 18 Z 2931 driving bus at Surendranagar city area near bus stand was not is normal condition and his rash driving was risky for normal civilians. Myself was on 2 wheeler with my family somehow managed to be safe from being one of the victim. In interest of general civilians strict action is suggested against the driver....

સાહેબશ્રી,
વડોદરા ડેપોમાં સવારનમાં ૮:૩૦થી ૮:૪૫વચ્ચે કપડવંજ-વડોદરા લોકલ બસ આવે છે. તેના કન્ડકટર વિરુદ્ધ જે ઓનલાઇન કમ્પ્લેઈન નોંધાવી હતી. તેને હું સ્વૈચ્છાએ રદબાતલ કરાવવા...

Date: 25/09/2023, Bus route Katra to Surat dindoli, We paid ticket for express however bus service like local bus, it was stop at every station for 10-15min and when ever deriver need to stop and take rest for 15min, the service of bus taken time to reach Ahmedabad around 6hour for approx 130km....

Hello sir. I was traveling from Balasinor to Ahmedabad on 20th September 2023. I asked conductor to give seat for my mother which has been reserved for women ... conductor refused and said this is just written..nobody will follow it. I request you to plz take necessary action against him.
Bus number - 152717
Balasinor to Ahmedabad...

અમદાવાદ ઝાલોદ 5.10 pm
બસ ઊભી રાખી નથી આ બાબતે કાર્યવાહી કરવી...

અમદાવાદ ઝાલોદ 4.26 pm
બસ ઊભી રાખવામાં આવતી નથી આ બાબતે યોગ્ય કાર્યવાહી કરશો અન્યથા મુશ્કેલ ઊભી થશે...

અમદાવાદ ફતેપુરા 4.30 pm
બસ ઊભી રાખવામા આવી નથી બસ ખાલી હોવા છતાં આ બાબતે કાર્યવાહી કરવી...

Dear sir/mem
I have a Gurajarnagari passanger pass Siddhpur khali x Bindusarovar to palanpur but Condoctor is not accepted my pass.

Bus details:
Depo: Ambaji
Rote:Ambaji to Rajkot Gurajarnagari
Pickup place: Palanpur
Drop : Siddhpur, Bindusarovar
Bus no.: GJ18Z5058
Date & Time : 11/09/23 & 10:00am...

મહાશય શ્રી,
જય ભારત સાથ જણાવાનું કે, ઊના થી જેતપુર (વાયા : ગીરગઢડા, જામવાળા, આકોલવાડી, તાલાલા, સાસણ, મેંદરડા, જુનાગઢ) (1430 UNAJTPEXP51) બસ છેલ્લા ઘણા સમય થી અનિયમિત રહે છે.
ઉકત બસ સમય...

ઉપરોક્ત વિષયે જણાવાનું કે તા :- ૦૭ - ૦૯ - ૨૦૨૩ ના રોજ ડેપો નખત્રાણા ના રૂટ ભુજ ટુ નખત્રાણા વાયા વિથોણ ની બસ હકીકત માં સમય રાત્રી ન ૧૦ વાગા દરમિયાન વિથોન આવતી હોય છે પણ તારીખ ૦૭...

I was traveling from junagadh to una and the bus stops at Veraval bus station for 10 mins but there was a canteen owner and his behaviour was extremely disgusting, insulting and traumatizing kindly look into that matter....

હેલ્લો સર
હું આજે તારીખ ૮/૦૯/૨૦૨૩ ૭:૩૦ કલાકે માં રોજ અમદાવાદ ગીતા મંદિર થી શંખેશ્વર જવા માટે ખંભાત રાધનપુર બસ નીકળેલ ત્યાં મારા ૪ વર્ષ ના બાળક ની ટીકીટ લેવા માં આવેલ મે...

Money for 2 tickets (178 rs) was debited from account but ticket was not booked...

Conductor behaviour is very rude on Children and women and this bus is Junagadh Una Gir Gadhda...

Conductor said to women and children that you should clean the bus......

I tried so many times for ticket Cancellation but output display message"Invalid parameter"
PNR - G[protected]
Transaction Password - 5Erswq79...

I booked 2 tickets from Ahmedabad CBS1 to Surendranagar On 27/08/2023 of time 15:00 from gsrtc android app the amount was 250 it got debited but the ticket was not generated My reference Number is GS34369520...

Maintaly problem

Bus number : GJ18Z8340
ROUTE : BATWA TO GODHRA

Bus capacity 52 but loaded passengers count 70 to 80....

I have booked ticket from gsrtc app on 27/08/2023 of bus Ahmedabad gita mandir to Surendranagar time 3:30 i have booked 2 ticket my money is debited but ticket is not generated here is my refrence number GS34369520...