Gujarat State Road Transport Corporation [GSRTC]

[Resolved] Gujarat State Road Transport Corporation [Gsrtc] — Booked and completed transaction but didn't get ticket

deepdesai76

from Ankleshwar, Gujarat

Address:	396445
Website:	www.gsrtc.in/GSRTCOnline

I booked one ticket from Valsad to Vadodara Central & 2 Ticket from Navsari to Vadodara Central Bus Depot from GSRTC booking website.I completed Transaction but didn't got message of pnr No. So I checked my history of booking but there was not showing details so I checked bank balance statement and found money is deducted.I later checked which seat I booked but it shows open to book so I'm confused.
It's Volvo bus.

Trip Code-0631VPISBGVLV46
Date of Travel-9/12/16
Booking Date-8/12/16

Help me.

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Jan 10, 2017

Complaint marked as Resolved

They Have successfully Refunded all my money on 05/01/17 which was deducted on 08/12/016.It took long time but it refunded.Thank You. I have also complaint on their Refund Money Mail([email protected]). It also helped me. Thanks Consumer Opinion, too for giving such Platform

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Dec 09, 2016

Updated by deepdesai76 Even Customer Care No. Does not respond .
I have tried so many times.Talked to Few Employee and They can't do anything that I understand.
What to do?

Amount is Rs.1171.

I can't let it go this big amount.

Dec 13, 2016

Updated by deepdesai76 Both Are deducted on GSRTC 23988.

Customers Care isn't Responding..
Tried Hundreds of Times.