Gujarat State Road Transport Corporation [Gsrtc] — Bus not coming

Address:	395004
Website:	www.gsrtc.in

My complaint is that I booked 1 E ticket from GSRTC website. My date of Journey was 15/9/2016 from Surat to HIMMATNAGAR GENERAL. My PNR no. isG13137885 and trip code is1500SHRDHMTEXP5. My total bus fair is Rs.218/-. My Journey time was 22.10. On my travel date, I reached Surat bus station at 21.45. and inquired about my bus from depo incharge of Surat bus station. But depo incharge of Surat told me that bus which you have booked was not come for some technical reason. He further told me that you would claim refund of difference amount of bus fare from GSRTC online. Considering his requests, we travelled from Surat to HIMATNAGAR in non AC bus. Considering above facts and circumstances, I hereby request you to please credit difference amount of bus fare in my bank account online as earliest possible and oblige. My complete details are as under. Name: DHARMESH [protected] Email id:[protected]@gmail.com