Gujarat State Road Transport Corporation [Gsrtc] — Driver of the bus on the behest of occupants not stopping the bus at the stop

Address:Anand, Gujarat, 388540
Website:www.gsrtc.in

I am pretty disappointed with the kind of service i got from the gsrtc. I have a student who in studying at anand. She's in college and she uses the bus service everyday from kalamsar to borsad and borsad to anand. She travels everyday using a gst paas.

There's an incident which happened with her recently while she was going from vadeli bus stop to borsad. She was waiting for the bus and the bus arrived however on arrival the bus driver didn't stop at the proper stop and it stopped a little further than the stop. At the stop there were some boys who were waiting for the same bus. They got on to the bus and they asked the driver to move the bus, now since the bus stopped further from the stop she had to run to board the bus but the bus driver moved the bus. She called out to the bus conductor and the conductor saw her but then also they didnt stop the bus.

After this she also followed the bus on the auto rickshaw and overtook it aswell till kasari and over there as well the bus driver didn't make the stop. She further followed the same bus till borsad depo and over here the bus terminates its service as that is its last stop. Over here the girl confronted the driver as well as the conductor of that bus and took them to borsad depo manager but to her apathy the borsad depo manager was very rude did not even listened to her complaint.

No action wqas taken against anyone. The girl had missed a very important lecture on that day. This happened today, i. E 6th september 2016. This was a bus which leaves from kandhrati to borsad everyday morning around 10 am.

This is big cause of concern for student who comes from a very humble background and who are burning their night lamp everyday to make the both ends meet. The irony of this situation is the bus had a hoarding on the back to educate girl child and the same bus is not even stopping for a girl child!!

Hoping for a solution.
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Sep 12, 2016
Jaymit gami's response
Refund my ticket
Complaint comments 

Comments

My self jaymit gami
May i reserve ticket of bhuj- vadodara bus of sleeper bus
But bus comming at 8:30 o 'clock sitter
So may contac a bus station head
They give me. Instruction for refund ticket of online process

So please give me refund
My bus timming is that 8:30 at bhuj pick up time

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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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