Gujarat Telelink Private Limited — internet related complaint

Address:

Ahmedabad, Gujarat

Dear Authority, We have paid full amount of 6 months in advance to GTPL for unlimited Internet. but we are not getting proper service from their side. Internet line was not working since last 15 days . their customer service center is not properly replying for the same. Further on each & evary day internet is automatically switched off by 7 to 8 pm & up to second day 10 am. inbetween many times it happens that internet is not working for half hour to hour & 2 hours. it is totally discusting . customer service center is also not attending calls while internet is not working. in short we are getting only 25% of what we have paid. i register this complain after 2 month of such a kind of harassment. Here below i have attached a photo proof of same which indicate that Internet is not working of GTPL so that i am using vodafone to draft this complaint. Regards Dipak Mewada