Haier — Not providing the service properly after a lapse of 22 days

Address:Lucknow, Uttar Pradesh

My triple chamber refrigerator has stopped functioning all of sudden on 10th of July 2015. we lodged the complaint on 11th and the technician visited the next day and diagnosed that a part called PCB is not working and hence need to be replaced. till than they, after my many phones call and personal visit to the service center, tried to replace the PCB thrice, but surprisingly all the times they brought with unmatched part which according to the technicians has been supplied by the company for this particular purpose. there costumer care is also not replying properly but diplomatically.
This carelessness of the company has badly harassed our family since 22 days. the senior local persons of the company some time not responding and some time try to purchase the time for week after week.
Is there any one who can get me rid off from this problem by whipping these dead elephants of " Haier"
Was this information helpful?
No (0)
Yes (0)
Haier Appliances India customer support has been notified about the posted complaint.
Aug 01, 2015
Updated by Praveen Kumar Mishra
product is still under warranty.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Haier Appliances India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    902
    Pending
    0
    Resolved
    185
    Haier Appliances India Address
    Building Number 1, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Haier Appliances India contact information