Haier — Poor Service , Poor Product and Unethical Behaviour

Address:

Una, Himachal Pradesh

We had Purchased a Haier India's AC From the Date of Purchase It is not Functioning Properly. Every Time we Lodged a Complaint for Service of our AC, and without even Visiting us, The Haier India Send Us a Message that Your Complaint has been resolved . HAIER INDIA DID IT EVERY TIME WHEN WE RESGISTER A COMPLAINT ( Happens 3-4 Times with me ) When we Contact there customer Respresentative, they said you need to register a new complaint for the same problem. ( I mean they think a customer is fool that firstly Spend money on their porr class product and poor class service and then register the same complaint again and again. THis time we tried contacting their Service centre Managaer Mr. Krishan ( contact no : [protected] ) and Area Manager Mr. Sumit ( [protected]), THey misbehaves with me and When i Warned then that i will Register a consumer complaint against them, They said, "Do whatever you want to do, Nobody can do anything with me" . I escalated this issue to customer Respresentative, They said we cannot do anythiong in this and forwarded my call to their gusrgaon office and That person also said Mam, We cannot do Anything in this. ( IF HAIR INDIA IS NOT ABLE TO DO ANYTHING TO THEIR EMPLOYEE WHO ARE MISBEHAVING THEIR CUSTOMERS AND ARE NOT ABLE TO SOLVE THE PROBLME THEN, WHO WILL BE ABLE TO DO JUSTICE WITH US ? I want To register a Complaint Against Haier India Pvt Ltd, 1. THAT, Firstly they had given us faulty product and just because of that, there AC is not working properly from past 2 yrs and From the date of pruchase we has Register several complaints regarding the condition of the AC, But htey are not able to solve the problem from 2 yrs. 2.They Misbehaves with the Customer and did not respond to there complaints Properly.