Haldiram — POOR SERVICE & MANAGEMENT

PLEASE NEVER VISIT HALDIRAM AT SPICE WORLD SECTOR 25 NOIDA ON SATURDAY/SUNDAY OR HOLIDAY. I VISITED THIS OUTLET TODAY EVENING (ON 14TH APRIL). I FELT CHEATED WHEN HALDIRAM EMPLOYEES PUSHED ME FROM CASH COUNTER TO FOOD COUNTER. THEY HAVE FAILED IN MANAGING RUSH ON WEEKENDS, THE PERSON ON CASH COUNTER WAS NOT AWARE WHAT FOOD IS AVAILABLE AD WHAT IS NOT. THE PERSON ON FOOD COUNTER VERY RUDELY REFUSES TO GIVE FOOD, THEN I HAD TO COME FOR REFUND ON CASH COUNTER LIKE A PUBLIC SECTOR OFFICE, I HAD TO WAIT FOR REFUND AS THE CASH COUNTER PERSON HAD TO TAKE PHOTOCOPY OF THE BILL. FUNNIEST PART IS THAT MANY ITEMS WERE AVAILABLE WHILE THE PERSON ON CASH COUNTER WAS REFUSING FOR THE SAME.. THE ONLY SALES PERSON AVAILABLE ON SUCH PEAK HOUR WAS MR. SAURABH WHO WAS TRYING HARD TO MANAGE THE RUSH, BUT FAILED COMPLETELY . WHEN I TRIED TO CONTACT MR. RAHUL, THE UNIT INCHARGE, OVER HIS CELL NO. [protected], HIS REPLY WAS "WRONG NUMBER". NO PROBLEM, NOW WE, OUR FAMILY AND FRIENDS HAVE SAVED HALDIRAM AS WRONG NUMBER / WRONG ADDRESS FOR OUR FUTURE WEEKENDS. PLEASE REFRAIN FROM VISITING HALDIRAM ON WEEKENDS AND HOLIDAYS.