[Resolved] Hathway — 1st 3 months SUPERB..Post this, jus does not work | |||
We have taken Hathway internet connection with 50 mbps speed and were extremely happy with the speed and uninterrupted net..however, to our suprise, post 3 months, when we paid next instalment-the internet did not work even for 5 days, out of 30 days...It wud work for hardly an hour or so in the entire 24 hours and that too most of the days it does not work..We have tried calling customer care also almost every alternate day, but nothing helps resolve the problem.. One time, we are told-that the server is down and at other time that the executive will call back...Out of 30 days which consists of 24 hours each, the internet has worked hardly for 24 hours in totallity and we are really upset and want full refund of the paid amount... Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. | |||
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