Comments
Dear Mr. Singh,
we apologize for the inconvenience. An executive will get in touch with you ASAP.
we apologize for the inconvenience. An executive will get in touch with you ASAP.
Hello,
I would like to be contacted via e-mail with the details, because I would like to keep a copy of all the conversation. I was told on phone last time that everything has been fixed, but I am still receiving the bills, messages, and calls.
My email id and contact details are already with Hathway, and calls on my mobile should be the last resort for contacting.
Regards,
Aniket Singh
I would like to be contacted via e-mail with the details, because I would like to keep a copy of all the conversation. I was told on phone last time that everything has been fixed, but I am still receiving the bills, messages, and calls.
My email id and contact details are already with Hathway, and calls on my mobile should be the last resort for contacting.
Regards,
Aniket Singh
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2006
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I received a call on 17th Feb, from someone claiming to be from Hathway. He said that the issue has been resolved from back-end where it was stuck, and I will not be getting any further bills. The pending amounts have been adjusted and I do not have to pay anything. I believed him and did not ask for any written communication.
However it was stupid of me to think that it has been resolved.
I received another mail from someone called Ravindra on 21st Feb that my payment is overdue, and I have to immediately pay otherwise connection would be disconnected. Then I again got a call from someone today (23rd Feb) asking for the payment.
I would like to know what kind of harassment is this? What action can be taken against Hathway for such unprofessional behavior? They have come down to blatant cheating and coercing people.
I would like Hathway to issue a written acknowledgement of the closure of connection. If not, I want strict action to be taken against them for such unfair practices. Kindly direct me to the proper authorities.