Hathway — Amount of 1200/- was not refunded

Address:

Hyderabad, Andhra Pradesh

My hathway account number is 414377 and i am a member of Hathway broadband from the year 2008. I always recharged my account in advance and maintained a healthy account balance so that my internet doesn't get disconnected. I changed my home on June 1st 2014. At that point hathway has an amount of 1200/- as cash balance and the existing pack of 3 months for which only one month was consumed is present with Hathway. Hathway team told that they can't do away with 3 months pack and will refund only cash balance. Now they are not even refunding my cash balance which is unfair. Order them to provide the cash balance of 1200/-