Hathway Complaints & Reviews

Did not received the bill for the payment:

Receipt Number R[protected]
Account Number [protected]
Reference Number [protected]
Payment Date 17-Nov-2021 12:51:37
Receive toward ISP Subscription from Ritesh Surana...

I have already paid the required additional amount for termination, still, it's not terminated. I have the screenshot of the payment. I already sent an email to the Nodal officer as well.
please take immediate action and stop calling me.

My number is [protected] and Account number is [protected]

Thank you...

First there are lots of calls from this people before 10 days then 1 will give you the offer which was 485 i paid then they deactivated my plan i paid the rest of the amount still my account is deactivated. Such a bad service is this. I have to give complain to consumer court. For money they will give you call like 1000 times but for one help no one will contact. pathetic service....

I had applied for a shifting connection in the last month of 13 October and now today is the 15th of Nov. almost happened one month, still, I didn't get a connection.

I had visited the local office in my area (Kamrej Surat). the operator gives only one answer ( Ho jayega). and after that nothing will happen.

I had talked with customer care and complaint many times and they only give one answer that your request...

As I have shifted my company I told them to cancel the connection. It is not done yet. From past 2 month, I get minimum 10 calls in a day to recharge I have told everyone to cancel connection.Still I continue to get calls to recharge. I am really fed up totally. I want to close the connection and stop calling me...

It is intimated that Hathway Team here Chennai is unnecessarily delaying installation of Broadband connection. My name is Shreyas Gokhale, I have applied for connection and paid full amounts for 02 months in advance. Till now no one came for installation. Hathway broadband manager here Mr Edward is making unnecessary excuses every day. Mr Edward is showing substandard and Unprofessional behavior towards installation. He is not telling any...

I have been getting calls every single day for the past 18 months or so because I was unfortunate enough to opt for this company, I had already posted a complaint here once and nothing came of it. Despite updating my situation and informing them about how I am not living in the same location they still keep calling.

Sarthak Sharma - [protected]

It's very simple just don't call the above-stated number....

I have a GTPL Connection with userid: isp_ajay139. The customer care is not at all responsive to our problems. I have reported nearly 40 times in a month for Internet Disconnection but they are not resolving the issue. I have visited their office twice for resolution but they just give fake promises that it will be resolved in 24 hours.
I would like to request a refund of my connection fees which they have charged for a year in advance...

We are new users who completed our payment details promptly. It has been two days and there is no response from your agent. The installation is not yet done. The agent doesn't pick up calls nor replies back. Other agents are not picking on us. If you are not able to get the installation done as soon as possible just refund our money back....

I refered my friend's plan of rs 755 and asked, they said you can avail this and then i applied for dual band router ao they said this month (oct 2021)you must pay 1002 for dual band from next month (nov 2021)you can avail 755 plan, when i tried to call and recharge they said you are not eligible and then i made them clear that this was said by their staff and it longed for half hour and they accepted to activate that for me .They said to...

I was using Hathway Broadband for my Work from home purpose but for the past three i am going to my office since they asked us to work in office. I disconnect my broadband and i am not using it for two months

Everyday i started getting calls for payment reminder.

Oneday someone called me from hathway customer call and i told that i am not using hathway because my work from home is over, Then he said that he will...

I was in Kelambakkam (Kanchipuram dist) for my studies and I had a hathway broadband connection (Account number - [protected]). I shifted back to my hometown since I've completed my studies. I raised a ticket to disconnect my hathway account and returned the modem 3-4 months back. But even today I get about 3-4 calls every day from the Hathway customer service asking me to renew my account. I have already told them multiple times about my...

Continuous unnecessary hourly rather dails calls for reminders, confirmations. Is there a need if I am paying the bills regularly. I am using the Hathway broadband service for 10 yrs but i will have to stop the services if the issue persists. Please restrict the call at the earliest....

I am Tamil Selvan R, Hathway Broadband A/C No. [protected] - Registered Mobile No. [protected]

My hathway account was deactivated on 30/08/2021. Consequently the router was taken by the Hathway Engineer vide WO ID : 28082021B594999.

Inspite of several request for refund of the security deposit of Rs. 400/-, the same has not been done yet. The six complaints were also raised via Ticket No. 11092021B830110 on 11/09/2021,...

Iam S.Mahammed Ismail from kadiri, Anantapuamu dist.A.p. iam the Hathaway tv customer.our tv box number NSC Number is N[protected]. Our tv is not receiving signals since 10 days, first of all iam complaint the problem to the local authorities but they can't response . Afterwards on 2nd nov of this month iam complaint to the Hathaway customer care no.[protected] and the same ia registered but they too not responded. Again every day iam calling...

It has been 5 days since my internet is not working and they haven't fix yet.
I was mailing them they are not even replying properly and not answering to my question.
Totally wasting my time.
Trash service at all......

I have done payment on Nov 1 in paytm. That is there due renewal of my hathway internet.
So they didn't received the payment. And today is 6 still my issue is not solved and i am not getting internet....

Hi my TT id[protected] closed 2 time without any clearfication and stiil internet is not working and customer support team says tecnical issue... 3 day for tecnical issue??? Very bed service......

I am in a distress due to continuous harassment by Hathway sales team
Background of this issue :

8 months back I moved to the new house with in Tamilnadu, Chennai ( Kotturpuram to Perungudi),

While the movement, I requested for reactivation of my old hathway connection in the new house in Perungudi

But as per the sales team it was not feasible and they opened a new connection ( [protected]),...

Calling everyday and disturbing as i moved to another city but they’re calling everyday...