Hathway Complaints & Reviews

There is no internet connection from last 12 days
No one reply when it will resume
Or no one repair line
Please help
Registered mobile number is [protected]...

Hi Hathway,

Since last day I'm keep trying to contact with Hathway cs department to process the Cancellation/disconnection but no one responding, Kindly look into it nd send your tech to collect the device....

I have disconnected Hathway internet connection an year back and returned their modem. Still I am getting numerous promotional as well as calls asking for renewal everyday. Many times, I have explained the situation to the call centre representatives to not to call again. Still, they are calling me again and again.
[protected] was my broadband account ID....

My internet is off since last 11 days. I have registered complaint thrice for this but they are closing the complaint without resolving it. They are not picking up any call on customer care nor they are sending any executive for resolving it. Any leads if I can file any defamation charges or civil lawsuit against the company?...

Using GTPL broadband is the WORST experience I am having. Since May 17, 2021 my connection is not working properly. After that my connection worked for almost one day only or so and since May 23, 2021 my connection is not working. Every day I am doing calls on various available numbers and no one is bothered to resolve issue, even not attending calls. After lots of attempts I can connect with executives and but as usual getting standard replies....

No net since last week in Amraiwadi area on complaining the customer support, they just read out an opened ticket number which we have opened in the GTPL app support section and assure us that issue will be resolve at high priority and automatically close the ticket tagging it as resolved/closed at the end of the day while nothing happens at all, Even the technician haven't showed up till date. I have paid for the services a month ago for...

I complained about this and within a few days, my problem was solved. Therefore I have marked the complaint as resolved. But after a few days, my internet doesn't work, and Gtpl never sends an engineer to find the problem. My internet doesn't work for 3 to 4 hours every day. GTPL gives the worst service....

I have been facing issue of no internet connection from last 10 days and I have done complaint continuously but there are no proper resolution from the GTPL.
I have visited more than 5 times to offices of GTPL, I have done so many mails regarding my complaint but everything in vain.
Yesterday (26th May, 2021) I had again visited to your office in Sarovar Enclave and I met and complained to your executive named Bhavesh Mehta....

I have brought this to the notice of GTPL customer care on 12th May. I called them several times but they declined to take my complaint mentioning that there is a fault in your area. When I ask for timeline they said "Soon" which from last 15 days has not worked out.

I reached out to their appellate officer and no one picks up the phone there. I emailed them at appellateauthority.[protected]@gtpl.net and [protected]@gtpl.net to my...

I have brought this to the notice of GTPL customer care on 12th May. I called them several times but they declined to take my complaint mentioning that there is a fault in your area. When I ask for timeline they said "Soon" which from last 15 days has not worked out.

I reached out to their appellate officer and no one picks up the phone there. I emailed them at appellateauthority.[protected]@gtpl.net and [protected]@gtpl.net to my...

Hello team,

Since 3 days after complaint about LOS with GTPL broadband internet is not work. Whenever I called executives answers it will take time. Technical team working or not on my complaint.
I'm working from home and it's Heathcare process.

Please do the needful or refund...

Dear sir

my self Bhavika Oza, I have purchased my new GTPL connection dated 24 May 2021, i paid money for 60 mpbs speed and necessary documents to GTPL sales persons name Raj chavda, but still my new connection still not started, i asked twice time in helpline number but they not given proper answer to me, my husband has visited to GTPL Jamnagar office they assurance to start shortly but still i suffer problem, my neighbor...

Internet has stopped working since 19/05/21. On the same day I have registered a complaint but ever since all the tickets are been closed without resolving problem. They sent message that Engineer will visit your address but no one visited the site to fix the issue. Today is 26/05/21, I have registered four-five complaints and they were all closed without resolving. I have not paid for internet dis-connectivity service. Kindly provide the...

My #Broadband connection is not working since last 9 days. Complaint is lodged and there is no resolution till now. Please escalate matter asap.

GTPL Customer care [protected], [protected] Iss number par to last 9 days se call nahi lagta, aur bhi koi other number hai kya? jis par main internet ki complain kar Saku??? Mera broadband last 9 days se band hai....

I am amit kale and i have stopped using hathway broad band now as my shop is closed. Still i got so many calls from different hathway numbers daily. Please stop such calls or i have to take necessary action against hathway broadband

Acc no- [protected]

Thanking You,

Amit Kale...

I receive spam messages from hathway everyday.. I dont live in India anymore.. have deactivated my hathway account 5 years back. Kindly act responsibly and stop spamming my number. Every morning your sms on my number creates more hatred for the company....

Working work from home as Got new connection last month for 6 month plan.

There are lost connection in a week for 2 to 3 time and not resolved the problem by GTPL Ahmedabad.

Complain many times but no responses.

From last 2 days my connection is lost and no response from GTPL team....

On May 15th, I requested for the stopping of harassment calls for recharge renewal as I have already returned and deactivated my account on April 25th and they replied that the calls will stop within 7 days but today is 26th and till now I am getting these calls . After 25th April, I recieved 100 of calls from Hathway for recharge renewal and each time I said the same thing, I have deactivated my account, stop calling me and all that but...

I have raised many complaints to Hathaway customer care to stop calling and sending messages, but still receiving calls and loads of messages.

Customer care people saying its automated calls and messages so they cant do anything about it....

Hello, I previously had subscribed to GTPL internet connect which got expired in December 2020, However i asked for renewal of the services on 24th May 2021, but the agent said that it has been expired long so renewal wont be possible and will has to request for new connection. I agreed to it and made an online payment of 1990 to the link sent by the agent. The internet service is still not started. Please look into the matter...