Hathway Complaints & Reviews

Hi, I had paid Rs. 3000 to one of the GTPL agent on 20th March for 6 month broadband prepaid plan (User ID : BB[protected]). But as per his promise this connection was not setup with in 2-3 days. so I cancelled this connection and requested for refund. but after frequent followups my refund was not processed. so I decided to go with same after 2 months (30th May 2020) but again installation team was not able to setup internet to my home due...

I have already called so many times for disconnection of wifi service from my location but no one is responding from the company side.
Connection I'd is-[protected]
Registered name- Ravi Ranjan Kumar...

I have asked Hathway to terminate my account multiple times over the last year.
I have moved to a different city and I don't want their services.
I have paid the device lost charges and lending due.
Total Amount: Rs. 2500/-
They called me the next day to verify it and I said yes terminate the account.
After a week they are asking again to show proof of payment.
I gave them Hathway account id and transaction...

I've been installed Hathway broadband, from the day 1, there are been issues in the internet and there is no network at all till date, I've faced a lot of problems, all my works are incomplete due to the network outbreak
None of their service members are responded.
Account no. : [protected]
Name : A venkatesham
Mobile : [protected]
I don't want their service, please help me to get my refund...

Used hathway internet as prepaid more than 3 yrs and due to covid we have vacated our rented house in hyderabad and moved to hometown by the time we have 3+months net connection but as i moving from rented house taken modem with me and after active months are over for internet keep getting calls for activation then i said can't take right now but when offices are opened and when we back to hyderabad will reactivate it and even provided my...

Hathway is contacting again and again even after disconnection and return of device to renew the account. I have asked multiple times to remove my number from the calling list. But they are making calls atleast 1 in a day....

My name is Ratneswar Mondal, I am a customer of gtpl kcbpl. My User name-gcn_dcn_ratneswar, my account is restricted.That means I can't recharge online even if I want to, I have called the local cable operator. The local cable operator says you need to recharge from us.And I have jaguar plan and jaguar plan price is Rs-585 but local cable operator wants Rs- 600 I have called customer care but customer is not helping me And I have already...

I have been receiving 5 calls a day since September, 2020.

Please STOP calling me....

Receiving repeated call despite of deactivating connection....

I made bill payment foe my 2 tvs in the morning. Service is not provided even after complaining several times and giving transaction details. The customer service person just keeps repeating complaint in progress....

Customer No: [protected].
Mobile No: [protected]
Company Name: https://www.hathway.com/
The internet service is not working properly since last week. Also, today no internet service was available.

Tried calling consumer care but the IVR is not registering the data....

Disconnect My account immediately. My account no.[protected].
I have informed your executive more than 200 times to disconnect take their router to refund my money. At last 1 executive informed to raise an request in app. But no option in app for disconnection.
Daily hathway people calling me 10 times atleast but none has been raised an ticket to disconnect....

સર,
GTPL

સાહેબ મેં 11-02-21 નાં રોજ GTPL કનેક્શન લીધું ત્યારે આપનો સ્ટાફ રાઉટર મૂકી ચાલ્યો ગયો તે સમયે મેં એમને રિકવેસ્ટ કરી કે મારા PC માં ચાલુ કરી બતાવશો પ્લીઝ તો કહે હજુ નેટ...

When giving a new connection they asked a amount of 1500 and said they will refund the money once the connection is cancelled but they didn't give any money and just they don't pick up our calls...

I am Neeru Mehta R/o GG-2/71-C vikaspuri New Delhi had installed internet connection on 16th Feb 2021 and paid a sum of Rs, 2120/- advance for 3 month for a speed of 50mbps. But after installation i found that the speed of internet was very slow and i started complaint on regulars basis but not any representative has respond and no any complaint has been attended.

On 19th Feb 2021 had applied for disconnection of internet and...

I had took internet connection from hathway on 16th Feb 2021 for 50mbps plan but after installation the speed was so slow and i star complaining regularly but no complant has been attended. On 19th Feb i send the mail to disconnect my connection and to refund my deposit id rs. 2120/- and start reminder regularly but no reply has been made till date.

So I am complaining to consumer complaint cell to take the initiative to made...

Gtpl ko online pay kiya gaya h. lekin av tk bar bar call krne or mail krne k bad v koi response nhi mila or na hi payment wapas mila....

I have disconnected the hathway broadband because of relocation.
I returned the router as well. Still I get calls on daily stating they have offers for broadband. How to stop this call? It's been over 4 months (October 2020) that I disconnected the service. I mailed Customer care but no result from them. Can you please help....

My hathway account no is [protected] and i request the company to disconnect my services immediately.i had informed on call many times to take the modem but no one has come to collect the modem.i send u this mail so that im not billed unnecessarily by hathway.as i have stopped using the net connection already...

1. The renewal team promised 1 year plan @4436 I hv recording with me.

2. Upon complaint they mentioned that they can give for 9 months with 1200 gb per month. But still 220 gb reflecting and not 1200 gb.

3. Poor and unstable network speed, plan is 50 mbps, but I get 4 mbps to 27mbps.

4. I wrote a mail to [protected]@hathway.net, [protected]@hathway.net, [protected]@hathway.net, [protected]@hathway.net,...