Hathway Complaints & Reviews

I have disconnected the hathway broadband because of relocating to different part of hyderabad. I have called to customer care to stop the service but daily thrice i'm getting call from hathway stating that we're providing offer please do recharge. How to stop this call? Do i need to come to your capital office and give you a written statement? As per your guidelines i reached customer care and informed to stop the service. What else expecting...

I'm so much irritated with your CUSTOMER care promotional calls. I have shifted to Sainikpuri in Hyderabad where Hathway doesn't provide any service. Even after clearly mentioning the thing you people keeps on calling and messaging for a new connection.

Stop this nonsense right now. Even after applying DND how the hell you guys are irritating CUSTOMERs in such a nonsense way.

Mobile no:- [protected]br...

My hathway account no is [protected] and I request the company to disconnect my services immediately.I am not at all satisfied with ur service .i had connection few months back from that day on wards iam unable to use internet when ever i want to use it, customercare says network problem .hence i cant use the service.try to resolve my problem and make the disconnection immediately.And I also request the team to stop callling me again and again...

There seems to be no technical team.Lured into subscribing for one year plan .Highly disappointed as their service is worst ..Internet stops and because of this nothing can be done. Technical team closes ticket without resolution...

Dear Sir,

I am a customer of Hathway, holding the Hathway account 12xxx1xx77. There is a security breach in my account. I have not initiated any request for mobile number change. But my mobile number has been CHANGED backend. I was receiving messages from Hathway on my correct mobile number 95xxxxxx07 till 2 days back. I took this connection with this number only. But when I checked with customer care today they said it has...

Further to Hathway Broadband Service ticket #01032021M210880, I've attached receipts for Feb'21. Mar'21 and April'21 and bill for Feb'21 and Bank statement paid against monthly renewals for auto monthly renewals till outstanding amount accumulated. Totally I've Paid INR 2652 on 1st Feb'21 in which only INR 796 has been utilized for payment of Feb'21. So still INR 1856 of outstanding amount is remaining in my Hathway Broadband account.br...

Hi Team,

Need your intervention and support. Recently I have opted for Hathway Broadband connection with 150 MBPS and my account number is [protected]

I have connected Hathway Service Desk multiple time about the promised made during the activation. But they have failed to correct it

So contacted escalation team and they have promised to extend by days by 5... From Hathway Marketing team, Account...

The exorbitant number of calls, with each employee literally yelling to recharge my Hathway connection has got on my nerves. I even had my number changed in the system but it keeps calling my old number which is now with my elderly parents. I cannot withstand anything of this sort with my parents. Just wanted to let Hathway team know before I officially reach the court. If you can stop these calls, I may not go otherwise you haven't left...

27th Feb 2021 Account id [protected]. I have taken the connection around June 2019 and terminated on 20th Feb and surrendered the modem also. After repeat mail they are saving me the refund of security deposit will be only if you are in network for 3 years.

This was not said during installation time....

I am a 18 yr old hathway clients.My userid is [protected].
I made renewal payment for 14 months on 5 Jan 2021 as per their neft detaiols.Inspite of sveral reminders they are not crediting me gst credit to my company account even though they have my gst no since June 2017.
I have registerd the same via otp on their portal on 29 Jan 2021 but still they are not crediting saying they donot have my gst no!

If they donot...

I complaint previously as ' I receiving SMS daily about renew for closed service's from Hathway. But now calls also coming. Please stop that diaturbance. Its affected my mind....

I have discontinued the Hathway broadband but still I m getting call daily which is mentally torturing. I requested them many times to remove my number but they didn't. Kindly help me....

I have disconnected hathway broadband. I had a prepaid connection and stopped renewing, but I am still getting calls and sms to renew the same. Have told customer support, multiple times to stop calling but to no avail. Getting daily 5-6 calls. Please stop this harassment....

Yesterday I'm not able to use my network.some cable issue.i give the service request but technical support not responding.l'm moving another network please look into this...

Hello Sir we have paid the Rs.5027 yesterday throuth the phonepe to the Hathway Digital Pvt Ltd. I have shared the screenshot to you.. Please look into the matter.....

On 7th Jan I bought 50 MBPS for 6 + 2 months package for 4436 with Static IP address for Rs.708.
For which they activated only 3 months package saying the package isn't available in my area.

For which I asked refund and they agreed to pay me the same. Till now I only got refund of Rs.708 and I haven't yet received the other Rs.4436 refund yet.

It has been more than 2 months and on every coordination on...

Our internet is not coming from morning 9am to afternoon 4pm....

I enrolled for a 9 months service of 50 mbps with Hathway, starting 1st Feb 2021. Since 21 days now, i am constantly facing internet issues. The representative told me that Hathway don't have infrastructure to provide constant 50 mbps speed which was promised to me. 99% of the time, the speed is not more than 5mpbs. I told if that was a case, they should have not plans for 50 mbps. I told anyways, let me take another internet service provider....

I recently disconnected the hathway broadband services and cleared all dues..on daily basis I am getting call from spam numbers asking, requesting, abusing me to renew the account. I tried even to contact nodal officer but they are always unreachable...please save me from this mental harassment...recently I was in a meeting with my investor and I am got this scam call I ended up in loosing my investments......

Mental harassment, keep calling daily even say not intrested,...