Hathway Complaints & Reviews

Hi team,
I am out of Bangalore in Pune with my family. I need to travel because of a medical emergency. Now I am stuck in Pune and would only be able to recharge hathway when I will be reaching back bangalore. I told a couple of times but still I am receiving calls and messages for recharges. Moreover, I received a message that I would receive safe custody charges until I submit the device. It was initially told that the device would...

I have registered my ticket for shifting of 2 TV channel connections and also Broadband wi-fi connection on 6th Nov 2020.

But after 100+ calls in Customer Care, 10+ Tweets, 10+ visits to near GTPL Office I have nothing. Yes you read it right yet no TV connection, No WIFI shifted.

I am tired now. Please tell me where to go?

Also GTPL has wasted my 1 Month from 6 month package of wifi. So will GtPL...

Hi
I have been told many times that I have changed my connection but still customer care calls me minimum 10 times a day annoying me. It feels like I am being harrassed and I would like to file a complaint against the company for this attitude towards customers.
Phone number - [protected]...

Dear team
At least I will get a proper response here from day one I am facing issue from day one of connectivity no proper response from any one including appilite authority...

Tried to reach Hathaway customer care, dropped email, simply no response. Not sure how to surrender the modem and complete cancellation since we are vacating the house ....

We took Hathway Internet connection in hyderabad for our hostel room. with account number - . later we vacated the hostel and asked to close this connection. despite asking several times to close this connection - company is not closing the connection and asking us to pay some fines and calling again and again - with no solution and threatening with some legal action now.

Please close our connection and don't call us again...

I took 100 MBPS plan for broadband from GTPL and paid 9000 in advance for full year.About a month or so the connection worked fine but then on 1st December, I started getting problems.Initially the router showed red.I dropped an email to them.Nothing happened, then I called the customer care number, they told me that there is some problem with the server and it should work tomorrow.The next day I called again, nothing happened.Meanwhile they...

I have a broadband connection at my home and from 30th november 2020 my internet stopped working and we complained about it on 01st december 2020 on their customer care number and they claimed that they will solve the problem in 3 working days period and on 4th day we called customercare and they started apologizing and saying that they understand our problem and will solve it as soon as possible and we also visited local gtpl office and...

My account no :([protected]) raised Technical request having ticket no:14092020M985741 on 14th Sept as the internet went down suddenly.
as you already know the importance of the internet while doing work from in this pandemic situation. without giving any prior notice my internet connection is discontinued saying Hathway has some internal dispute with the local cable provider, it was not informed neither on installation period nor renewation...

Hathway cheating customers by providing false promises to recharge their service, after recharge they are not providing the services and torturing again to recharge

Before I reactivated my account, the sales executive promised me for additional 30+15 days to my account .
And also said these additional days will reflect after the expiry of my account.
Now my account validity is over and these additional days are...

I’m Dinesh and I belong to Chennai city and reached Hathway many times via customer care and appellate unfortunately there is no positive or respective response from them.

I am really depressed due to Hathway employees behaviour, before collecting modem 'Hathway reached my phone many times per day and they did not care about day or night, due to COVID-19 I was moved out from Chennai, that’s the reason not able to return...

Account : [protected] has been Deactivated by Mr.Suresh (Ph:[protected]) and associated CPE modem also collected by Mr.Mohideen [protected].

New Account : [protected] has been created by Mr. Suresh (Ph :[protected]). Something weird about his business strategy of course it's not my problem.

I had created many tickets by asking Refund but still there was no response from Hathway and felt like I was cheated.
br...

The representatives are very rude of Hathway wifi proivders, the email address [protected]@hathway.com doesn't receive any emails so there is no mode of communication and issue solving. The speed is pathetic and I have already made a full year payment...

Nowadays broadband speed is slow and also frequently connection cut due to power cut...

I've paid amount for connection and they were so overactive until the payment. After payment they said they ll send technician, but he is not coming and customer care member who contacted me, is not responding for initiating refund. I've payment details. Can you please resolve the issue...

Hello
This is Ashish from hyderabad. I have hathway broadband connection with 3month 1589 of 80 Mbps unlimited plan. On 30th Dec my recharge expired on same day I made payment of 530 (before payment I have call to care that I want to change plan so she suggest me for 220 gb per month of 530 amount plan) since two days passed my account is not activated when I call to care they said there is no plan nd even they know my current plan...

Dear sir
I have applied for permanent termination of hathway broadband disconnection
and returned router on 8/Nov/2020 and the receipt is attached for your information pl.

ACCOUNT NO.: [protected]
But i still i get sms/calls to renew
The same is brought to the notice of [protected]@hathway.net
[protected]@hathway.net,
[protected]@hathway.net,
hyd.[protected]@hathway.net
but no improvement.br...

My account no. [protected]
I want to stop my hathway connection... So please disconnect my connection as soon as possible.....

I have raised a complain stating I can't access the internet it's been more than 96 hours I see no response from the team. Multiple occasions I have asked the team to refund instead for not helping with my issue. Each time I try contacting them I get the same automated response from the team....

Date : 2/12/2020

Today again agents of Hathway messed with the connection of Airtel in Magathane(Borivali) they are so frustrated that they are not getting subscribers that they have started doing illegal things and were seen running away, next time we will catch you and lodge police complaint against you for your evil actions.

Today i wasn't able to deliver my project due to stupid goons that boss around causing...