Hathway — Broadband account got deactivated due to payment not updated

Address:	560100
Website:	www.hathway.com/About/ContactUs

Hi

This is srikanth k, accnt no : 1515741, i have taken new connection on[protected] by making 3 months payment 3090 INR /-, account got deactivated on 1-2-2016 with the reason of payment has not been updated in their application.
I had raised the request several times by calling customer care,

Customer care services is completely useless, i was promised the issue will be resolved in 24 hours, but till now i have not got any improvement, i am really fedup with the service, i have been told they raised a request to Billing department and waiting for their response, i was listening this from last 3 working days,

Badly need help this.

Worst service by Hathway.

Regards,
Srikanth K
[protected]