Hathway — Broadband connection not working

Address:	Mumbai City, Maharashtra, 400064
Website:	www.hathway.com

I m calling their customer care since 22 jan and first they were saying that area server is down will be sorted out in 4 hrs.

Next day when issue was not sorted out they register my complaint (complaint no.[protected] and said the problem is with cables on mu side so an engineer will visit on fist half of Monday.

I have not received any call on Monday and so called in the night and got the response that the problem is from server and will be resolved in Tuesday first half.

But still didnot received any call so called again and ask for the senior person's contact, they have provided [protected] nodal officer's no. which is also not connecting.

I am very frustrated from their response.

My account no. is 1355323 and contact no. [protected]