Hathway Broadband Internet — Broadband Internet frequently stopped working and poor service

Address:Surat, Gujarat, 395001
Website:www.hathway.com

I am a user of Hathway Broadband since last around 6-7 years. And facing frequently problems with internet connection and stop working for many days. Whenever I make registration of complain at customer care and to the technical staff, I don't get proper response.
Also not available at given promised time period which affects works. Many a times make complain with same issues but not getting resolved by company.
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Hathway customer support has been notified about the posted complaint.
May 24, 2016
Updated by Jimitjeet
Customer Name - Rajesh Zaveri
Address - Gopipura, Surat, Gujarat
Complaint comments 

Comments

Dear Sir,

we apologize for the inconvenience. Please inbox us your Hathway account number, cell number, and location. An executive will get in touch with you soon.
I have make Many times complain to customer care and at head office still since 21st May, 2016 internet is not working. I have make complain with Mr.Mallik, Mr.Soheb, Mr.Saurabh Patel and Mr.Tejas. They all are making just wrong commitments and not providing any solutions. My Account number is 859783.
I am repeatedly facing problems with internet service. Many a times it stopped working. I am not getting any permanent solutions though I have make complaints through calling and also by sending mails.

The worst service from the company, I am experiencing currently.

My account number is 859783.
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.

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