Hathway — Broadband not working

Address:Bangalore Urban, Karnataka

Amazed by the pathetic service of Hathway. I reside in Thindlu, Vidyaranyapura area of Bengaluru. Internet is not working since Friday & what a callous attitude by Hathway! Everyday we make around 6 calls (at their mercy 'cos they dont take our calls after all options are pressed) and mornings we are told EOD & evening net EOD! Modem is fine and their connection is faulty. Does it take 6 days for someone to attend to distress calls. I advice against going to Hathway. Their service is good initially and just rottens after some time.
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ranganatha Bhatt,

We apologize for the inconvenience, please share your account number with us. We will get back to you at the earliest.

Regards,
Hathway Broadband
Broadband not working from 24/06/2015

Account no: 1141899

Cell: [protected]

Name: Venkatesh Kulkarni

Causing lot of issues. Pls rectify.
No stars, as when we want the broadband will not be working

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6926
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information