Hathway Cable & Datacom — Account no. [protected] (wrong mobile no)

Address:

New Delhi, Delhi, 110006

Dear sir/madam,

This is regarding hathway account no. [protected] which is registered with some mr. baljit singh.

Mr. singh has provided wrong contact details to hathway. the no shared by him is actually belongs to me and i am nowhere related to this singh at all.in fact, i don't even know any mr. baljeet singh at all.

I am continuously receiving updates through messages and calls against this account and i have already informed their customer care executives about the wrong contact.

I have also requested their nodal officers and other available contacts on net to remove my contact no from their records but in reply, i just received 01 single mail in last 15 days stating that this no belongs to mr. singh only and i need to share my address with them to sort out this issue. they also said that i am not reachable.

How come i am reachable to their customer care executive but not their nodal officer while they are trying to reach me on the same mobile no.

My second problem is that these guys don't even verify client details before providing their services and my third complaint is that even after informing about the wrong details, i receiving calls and messages against this account.

I am very much fed up now. my call list and message box is full with hathway account information. i even have few call records available, if it would be require, i could share those details too. i am very update with hathway staff too who don't want to take any action in this matter. they are hardly available and they have courtesy to deal with the client.

This is my humble request to kindly take an urgent action on this issue.

Looking forward to your urgent response.

Regards,