Hathway Cable & Datacom — Cable tv

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	hathway

It is a shame to see that out of 1354 Complaints, hathway responsed to 369, while only 23 were Resolved which is not even 2%!!! Shame.

I can understand very well, because I have also made a complaint, and by sending an automated reply which did not address my problem, they have called it resolved.

It appears hardly any one reads. And therefore I believe that the above satistics is 100% reflective of the laid back insensitive approach of the company. In three months of my taking new connection, the first month, there was no supply of set top box by the local operator because he did not send the KYC to the company. In the past 20 days, the cable connection is out for three times, including right now. Each time for 2-3 days. No one lifts the phone unless you make continuous calls for hours on end. If they lift, then you are made promises.

Shame once again. I am waiting for an earliest opportunity to disconnect his stupid connection.

Dr Srinivas Mudrakartha
M:[protected]
404, Raghuram Enclave, Silpa Park, Kondapur, Hyderabad 500084.
[protected]@gmail.com