Hathway Cable & Datacom — Internet never works - need refund

Address:Bangalore, Karnataka, 560100

ACCOUNT NUMBER: [protected]
We are customers looking for good service and it is clear that you cant provide it.
You dont have control over your own accounts and privacy of the customer

After so much trouble we got the service working with you guys only to find out it was disconnected due to non-payment, which your guy did not update you that we had paid already.
We are sitting here forced to use our 3G connection which will cost us alot, even after paying you guys for the service. it has been not working for few days now. Only to find out that the connectivity is being used by someone else.
You track wrong customer IDs and accuse us of not paying, tell us that our network is active when we are telling you its not.. that just means that someone else is using our service and you guys have no clue ...
You guys should STOP providing service, if you cant get your house in order.

Its a disgrace that customers are taken for granted in our country and people like you are to be blamed.
Only way to sort this out is RETURN OUR MONEY and take your stuff out.

Dont see a point in paying for 3G and your NOT working service and wasting our hard earned money.

Tersam Singh Dhani
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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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