Hathway Cable & Datacom — Internet not working

Address:	500016
Website:	Hathway.com

Account # [protected]
Took a new connection last week and it worked only for 2 days! Customercare says there is a problem in the area. Not sure when will it be fixed.
Before taking the connection, i had very clearly mentioned that i work from home and i cant suffer any outages. The guy who sold the package, one mr. Naresh from ameerpet, hyderabad area assured that internet will be available without any issues. Why sell new connections when they have issues in the area? He further said i can call him if i face any issues with the internet. However, he never answers his phone. Their only aim seems to be to lock the customer for 3 months and give no service. Repenting taking this connection! I take 3g pack on my mobile everyday even after taking this connection. Feel cheated.