Hathway Cable & Datacom — No response of request for disconnecting broadband subscription

Address:Aurangabad, Maharashtra, 431001
Website:www.hathway.com

I have been trying to contact hathway customer support and officials for disconnecting my hathway broadband subscription but not getting any response. The closest i got to create a service request no[protected]w632001 - which was closed without resolving my query. I did not receive any communication regarding. I logged another request #12102016w646383 - which is in open state. This is going on since last 1 week. I need wuick resolution to this or else i will be registering a complaint in trai.
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    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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