Hathway Cable & Datacom — Payment made still no connection

Address:Mumbai City, Maharashtra, 401107
Website:www.hathway.com/Broadband

I have already made a payment of 2978 on account:1517265 but hathaway says they have not received the payment. Hdfc confirms that they have disbursed the payment and its no more their server issue.. Why am i suffering i dont have internet and i am getting reminders day and night to make payment this is insane.
I am really agitated with this issue..2978 amount is not a joke that i will forget and make the payment again. Please help.

Regards,
Parwren khan
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