Hathway Cable & Datacom — Poor internet network and bad response by customer executive

Address:	Mumbai City, Maharashtra, 400021
Website:	www.hathway.com/hathway-brodband/support-faqs.php

My account no. is 834765 . we are using this network from last 5 years. but we are facing problem from last 4 months . we daily called the executive of hathway. they said we try to solve u r problem till day of the end and next they we received massage from them that u r problem is resolved. But problem is same at the stage. No verification call from them.

Frequent disconnections

*Frequent network blackouts from 10 min to few hours without any notification

*Poor speed like less than 2 mbps though my monthly quota is not over

* they charged us monthly 2400 INR for bad internet connection.

* I called the customer service several times already yet there is no improvement.

*I have made several complaints, but no action from hathway fake people.
Their motto is cheat people and make money.

Requesting concerned authorities to take a note of it.

Thanks,

Please contact us : [protected]