Hathway Cable & Datacom — Worst services

chitty11

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	Hathway

I am user of hathway from 29.04.2016. The worst experience i had faced in my life was with hathway. There was severe interruptions to my internet as well as speed was very less which is coming as less than 1 mbps instead of 40 mbps. They had charged us 2250 rs for 3 months but was not worth.
I had severe complaints to customer care, but did not responded well only i used to get false assurance. After that without checking and without checking hey sent me mails that the service tickets were closed blindly. Even i mailed them multiple times. I am called them daily but, there is no response only false assurances. So by this we can judge what service they are providing. So i demand to terminate my service and refund my amount. For that also i mailed them continuously but there is no response. I mailed to their nodal officer. Today i got call that they are not going to refund my money even i am not using their services from 13.05.2016 (I switched off their modem and router) have complete compliant details of mails and messages with me.

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