[Resolved]  Hathway Cables Bangalore — No customer service

Address:	560033
Website:	www.hathway.com

We are not getting cable connection for past 2 weeks. I have contacted the customer care many times. Everytime i call they ll tell they have have taken a compliant and technician will visit in next 24 hours.. Local operator came on[protected] and told that cable wires are broken and it has to be replaced. He said he ll replace it. He gave me his number and said he ll come and fix it. But he never picks his mobile number and doesnt answer to his msgs. I called customer care and one answer they give me everytime s pls try to speak to your cvable operator. But when i tell them he s noy picking calls i m told that technician will come and who till now have not turned up.
I have spoken to floor supervisor Mr Charles yesterday and he gave me false committment. Today[protected] at 12 i spoke to senior agen Ms Shalini and as per her committment by today it will be rectified.. When ?What time ? She does know?