Hathway — Customer service and connection issue

Address:Mumbai City, Maharashtra, 401107
Website:www.hathway.com/About/ContactUs

I have been facing problem since beginning with hathway. Its a pathetic customer service. Initially wrong plan was assigned for which i did followup for 3 months such a useless and unprofessional nodal officers and appellate. Now new problem has raised my internet speed was downgraded before finishing my 10 GB of monthly data. Same followup is going on but no solutions. Such ruthless and unprofessional service provider I ever came across. Its a punishment to have hathway connection, would definitely not recommend anyone. I know such type of language doesn't make an impact on service provider like hathway but I have certain standard which I can not downgrade to the level of Hathway standard.
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Hathway customer support has been notified about the posted complaint.
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Dear Sudeep Shah,

we apologize for the inconvenience. Please message us your Hathway account number, cell number and location. An executive will get in touch with you soon.

Regards Hathway Broadband

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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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