Hathway — Delay in new broadband connection | |||||
I have given all require documents and Cheque on Monday morning to sales person. and as per sales person masood installation should take maximum 3 days. today is 4th day and your sales person(Mob: [protected]) is not picking up the call from yesterday itself. kindly do not ask for account number as it will be a new connection: since you have already encased the Cheque else i could have done the stop payment of cheque and could have moved to a better service provider who will take care of their customer. Kindly do the installation ASAP. Thanks, Devesh Receipt Number: 31385, Date 23/11, Name Devesh Kumar Gupta, Mob: [protected] Was this information helpful? | |||||
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Hathway customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I have not got any call however your sales person finally picked up my call and said since it's a new area some line work is going and he is holding the new connections for almost 15 days and he again promised that the installation will be done by 27th November evening.
since you already has taken the money for 3 month in advance, I do not have any other option other then waiting for installation.
Lets hope to get the connection on tomorrow,
since you already has taken the money for 3 month in advance, I do not have any other option other then waiting for installation.
Lets hope to get the connection on tomorrow,
I have not got any call however your sales person finally picked up my call and said since it's a new area some line work is going and he is holding the new connections for almost 15 days and he again promised that the installation will be done by 27th November evening.
since you already has taken the money for 3 month in advance, I do not have any other option other then waiting for installation.
Lets hope to get the connection on tomorrow,
since you already has taken the money for 3 month in advance, I do not have any other option other then waiting for installation.
Lets hope to get the connection on tomorrow,
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+91 25 3252 0310
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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we apologize for the inconvenience. An executive will get in touch with you ASAP.
Regards,
Hathway Broadband