Hathway — disturbance in tv channels

Address:

Indore, Madhya Pradesh

from last four months, we are getting disturbance while tv, and while complaining, the service isn't prompt. after repeatedly complaining from last month, the response is not worth. evening before yesterday when we called mr. jay([protected]) he was rude, and did not behave properly. moreover, when his senior's phone number was asked, he was rude enough to claim his mistakes and asked to repair the set top box by the senior himself. our problem is still not solved and there's disturbance only after 15 minutes of switching on tv and continues further. all the channels behave in the same manner. the cable man (mr. jay) says he will come and repair the issues or change the set top box, but its of no use. he never comes.. after his rude behavior, he still didn't come and we are on the same issue. it's been inconvineant for us to access to our entertainment. will wait for your response. regards kritika raghuvanshi 15 sundar nagar extension, indore, mp, india