[Resolved] Hathway — Fraud SalesMan taken Subscription Money for internet

PiyushMadloi

from Pune, Maharashtra

Address:

Pune, Maharashtra

Hello, Salesperson from Hathaway broadband taken the subscription amount for Internet then said it is not possible to have Internet in your area and NOT returning the money back submitted for subscription. Amount = 590(Hathaway Charges ) + 700( Local operator Charges ) Receipt Dated =19/06/2014 its already being 4 months. We have called and visited Hathaway Services Several times but they are not responding. Salesperson name = Praveen Contact no =[protected] This salesperson has not submitted the money Back. Regards, Shashank Sahu

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Aug 14, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

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Comments

Hathway Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Piyush Madloi,

We apologize for any inconvenience, please share your account number and location with us. We will get back to you at the earliest.

Regards,
Hathway

itsmevsp

from Bengaluru, Karnataka

Hi I had a plan to purchase hathway broadband connection and I had registered for the same, I was informed that I'll receive a cal back from your sales rep in 3 hrs of my registration but I have not received a single cal from your side. I called the customer care and informed the same but no use they told me to wait for other 3 hrs and it's already been 12hrs I have been waiting for ur cal.. worse customers service. Ur sales rep are not even concerned to update the customer with the process going on.. atleast they are not even bothered to contact the customer for the first time and interact with them.. If this is the how will I know if I'll receive the broadband connection or not. I request you to cal me back asap. I am from Rajajinagar, Bangalore.