Hathway / Gujarat Telelink [GTPL] — After installation services

Address:	Vadodara, Gujarat, 390020
Website:	www.gtpl.net

I had payed 3870 rs advance for 3months on 23rd april 2016 . Installation was done on 31st april 2016. And internet stopped working on 1st may 2016 for which i had launched a complaint. I received a complaint number via text. They said complaint was launced on 1st may 2016 (Sunday) hence it was a holiday and technician would arrive in next 24 working hours.


After which i have contacted consumer support of gtpl 30 more time which is never reachable. And if reachable then it get dropped intentionally or due to some issue im not aware about that.

I found their services highly irresponsible and unprofessional.

I need an urgent solution or refund of my advance payment