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Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

1.7
Last updated Dec 22, 2022
Complaints 602
Resolved
207
Unresolved
395
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Hathway / Gujarat Telelink [GTPL] Phone Numbers

Toll free
1800 419 0419
227
155
1800 233 0233
129
141
Phone
+91 79 2657 7555
134
118
+91 79 2562 6476
72
72
+91 97 2763 3633
56
82

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Hathway / Gujarat Telelink [GTPL] Website

Hathway / Gujarat Telelink [GTPL] Head Office Address

C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India
380004

Hathway / Gujarat Telelink [GTPL] reviews & complaints page 26

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V
Vivek Mishra
from Mumbai, Maharashtra
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Setup Box Service Stopped without any Intimation

Address:Nagpur, Maharashtra

Dear Sir,

I am a customer of GTPL, This is to inform you that I am having GTPL TV cable services in Nagpur, Maharashtra. My Setup Box Detail is as under:

Model No. Cisco 3410DVB

S/N FCBCMLLDW

MAC 34BDFA648F9F

Sir, I am facing lots of problems, As my setup box is not displaying any channels and many time I try to call on GTPL customer care no. (joke for Customer) i.e....
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pdindia
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GTPL and cable operators

Address:Ahmedabad, Gujarat

Please read all terms and conditions carefully before sign the customer application form of gtpl available in gtpl website.

- link 1: http://www.Gtpl.Net/images/catv.Pdf

- link 2: http://182.237.8.251:82/cafupload/term_condition.Aspx

- there is a condition in that form which say the set top box will be always the property gtpl, so the cable operators are collecting the money about 1200 (Approx)...
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S
saurinjani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Channel Service

Address:Ahmedabad, Gujarat

Concerned Authority, I am Saurin Jani from 3 Aastha Apartment, Opp. Sharnam 11, Ramdevnagar, Satellite. I have GTPL connection from about last 3 years. We enjoyed the channel service until Nov 2012. Then the problem started. Though settop box was installed, there was no certainty in channels being received. Service provider in the area named Jigar Patel promised to solve the issue by saying that there was a problem in settop box. So...
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bony1304
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not response by cable operator and subcription not on in my TV.

Address:Surat, Gujarat

Dear Sir, I have subcription from SHREE DADA NI Krupa Television cable operator in surat. i cant watch cable due to there is error in subcription. i contact my cable operator MR. Kamlesh (his no. [protected]) for solve this problem. but he doesnt recieve my call or call back since last 30 days. i talk to GTPL customer care they said that my documents are not submitted. but i have already submitted my documents to my cable operator before...
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mananiprashant
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed Issue & not resolve the problem by GTPL company

Address:Surat, Gujarat

Dear Sir, we had done many complain to GTPL for the speed issue. we have taken 10mb/ sec plan with limited downlode up to 60 gb. in first week we have done many complain for the speed issue. every time their executive com at our place and check the speed and reply us give you feed back whiten day but it didn't come. I have complain dept head. Mr. Vikrambhai (Surat Branch) for refund my amount. They said its prepaid plan and refund...
+2 photos
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Dr.Amit Patel
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SET UP BOX NOT WORKING SINCE 2 MONTHS

Address:Gandhinagar, Gujarat

hi, I am living in randesan i.e. in gandhinagar(gujarat). Its near kudasan village and city pulse is beside our society. My set up box card no is[protected] My set up box for channel is not working from last 2 months. I have contacted your customer care for so many times but they say only one thing that you have to contact your cable operator. I have called our cable operator so many times but he tells me that company doesn't...
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Divyesh Kotecha
from Rajkot, Gujarat
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Stopping of star sports & neo sports

Address:Jamnagar, Gujarat

Customer id - 2820194 at jamnagar
Almost since last 1 month gtpl has stopped airing star sports channels including (Earliest espn).

The header will show channel number and channel name but no picture. We had opted for gtpl as they were providing all channels. We missed 3 f1 races due to this.

On trying to contact - gtpl the phone is never received.

The local office has stereo answer, the...
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Mitul Oza
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No customer service after providing GTPL Cable tv pack

Address:Bhavnagar, Gujarat

Dear all, I am from Bhavnagar - Gujarat. I have purchased GTPL cable tv pack with rupees 1200/- (one thousand two hundred only). My GTPL account number is 3040139 which was activated on 22-Sep-2013. We were not able to watch GTPL cable tv properly and visited our local cable operator from which we purchased the GTPL cable tv pack. Neither our local cable operator nor GTPL officer visited our home and not even entertain our complain...
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Kulin Thakore
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No services since 17th October inspite of regular payment

Address:Ahmedabad, Gujarat

Since 17th October 2013 evening, I am not able to view any channels via my GTPL set top box connection. On almost all channels, I have the message - "This service is blocked(4)". We have logged in a complaint with GTPL since 18th Oct, and the complain ID is 124693. However, my issue is still not resolved. Today, I have been following up today entire day, and still my issue is not resolved. I am just told to keep my set top box on...
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R
rathod13
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence in customer service

Address:Kheda, Gujarat

Would like to inform u, that there is serious negligence happening from your costumer services, from 3 days been facing internet problem its getting on and off showing 678 error, i called twice to your "so called" customer care number your officer twice sure me to send your technician to solve my problem, But sadly its been 3 days none of step taken from your side, Been using zilog wife, before and previously using idea dongal i...
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shail patel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad and worst CARS ever face

Address:Ahmedabad, Gujarat

HERE BELOW IS MY COMPLAIN ABOUT NET SERVICES FOR GTPL. I SENT AN EMAIL ON DATED 24TH JULY 2013... SO READ IT AND FOLLOW IT... NEVER RECOMMENDED... """"Hello there, I am having much network problems since last ten days and trying to call customer care number everyday ten times but it always busy and directly cut the ring. I use this network provide just for service bcoz i had bad CC service with Speedigo after that...
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Nirali k Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Channel is not working

Sir,

I have GTPL channel at my home. It was not working 15th Septmber 2013. I complaint 3 times than its recover. After recovering 5 mins. one guy came for payment , I said atleast I will have to check weather its proper working or not then I will pay the money. Now they block my channels, & they are replying very very rudely & said that you have to come at our office with the set up box then we will reply you....
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Shailesh710
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GTPL Broadband Connection

My Name is Shailesh Parmar ([protected]). My internet connection cable is not working properly, i am calling Mr. Deepraj, who is responsible person in Sabarmati Area. I call him 5 to 7 times, But not response for his end. Now i know, GTPL Broadband internet company is not responsible company. Please do not use internet connection GTPL. Regards, Shailesh Parmar...
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mcn18cm
from Chennai, Tamil Nadu
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Cable service providers demands high rates

Address:Ahmedabad, Gujarat

Hello Sir/Madam, I have purchased GTPL set top box worth rs.1100 before 5 months ago, at new connection time service providers ask for monthly charges of rs.200 and after 2 months he told us that cable charges is increased so new charges are rs.250 / per month and after 1 month he told again charges increased and new charges are rs.280 / per month. So my query is that in actual these charges are increased month by month or service provider...
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sudhasahay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

channel are not begin on TV set

Address:Ahmedabad, Gujarat

We have paid the amount of Rs 1000 /- to our cable TV operator - Mr. Taresh, 15 days ago to start the GTPL TV channels on our TV set. He had kept the digital box at our residence the same day but the channels are not being started so far. In these about 15-18 days, we have called up our operator about 20 times on telephone. Every time he promised us to come but neither take action nor bother to come to us to check the problem. We want to...
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Tushar_07
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband new connection not active

Address:Gujarat

new broadband connection not active still from 15 days...
Cable set up was done...but the technical persion not done the settings in pc.
he came and called I would come in 5 minutes ...its 1days gone but no one come still.
no any ans from person....
+1 photos
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patelaakash33
from Nadiad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Speed

Address:Gujarat

I have Broadband Connection of GTPL. i have 512 Kbps Internet connection plan. for the first month i got speed but later i am not getting speed as my plan when i file complaint at 18-July-2013 they solve it at 29-July-2013 but after next day i face same slow speed problem... they can not do anything about my problem...

my gtpl customer id is : aapatel21...
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patelhardik
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change my set top box

Address:41,CHANDRALOK SOC , MEMNAGAR,AHMEDABAD, Ahmedabad, Gujarat

before 6 month i had a cable connection of gtpl. the cablewala gave me a USB set top box of gtpl at that time for Rs. 1200/-. but after 1 months because of some problems of set top box and my cablewala he changed our set top box.but this set top box not attach USB PORT. i hope you saw my complain and apply condition.(plz, change my set top box )...
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Sandeepg729
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Broadband Connection Remains Down

Address:4th Floor, City Pride Complex, B/H Nalanda Hotel, Mithakhali Six Cross Road, Ahmedabad 380006., Surat, Gujarat
Website:www.gtpl.net

I have purchased a prepaid 6 Months + 2 Months unlimited broadband connection from M/s GTPL. The said connection remains down for most of the days and lot of communications have been done in past with various GTPL authorities in the city. I would like to inform that the earlier complaint has been attended by GTPL on 1st July'13 and the services again got stopped / down (non-operational) from 3rd July 2013 and even after lodging so many...
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kamleshraiyamca
from Ahmedabad, Gujarat
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make me foolish to give me every day commitment

Address:Ahmedabad, Gujarat

Hi,

i use GTPL Internet connection to access Internet.
my Internet is not working from 24th of june.
i submit complain to customer care of gtpl on 26th of june.
from customer guy told me that we will solve you issues within 24 hours but still i am waiting to resolve my Internet connection issues.

please do fever to punish the company.

Thanks,
Kamlesh Raiya
[protected]...
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