Hathway / Gujarat Telelink [GTPL] — Connection error since long

Address:	382475
Website:	www.gtpl.net

Hi, This is Deepak Matai and i lived at Sardarnagar, Ahmedabad.

This is a very shameful situation for me to inform that its been only a week when i got the new connection of GTPL and oh my goodness it was my biggest mistake every when i got this connection because i've been told by my friends and family members that the services of GTPL internet connection is getting worst day by day but without hearing anything from them i requested GTPL and got the new connection.

Now, the result is my connection is getting down every now and then and when i call the customer care people at night / noon time then they are literally giving me the fake commitment that "Connection jaldi up thayi jase" and now its been more than 12 hours nothing has happened yet and now the situation is nobody is picking up any of my call hence, i've wasted more than 100 bucks by calling the technicians and chargeable customer care number.


I am really confused what to do because when i was about to get connected with GTPL internet then i've personally requested one of the sales person from GTPL team that i'll be working overnight so it doesn't make sense if connection gets down over and over again and then i need to keep calling you and begging you for this issues but they got agreed but as usual, things are no9t moving an in appropriate way and i am still facing the issues.

So, is there anyone who understand the seriousness of his/her job and make the things happen in a positive way?

Looking forward to hearing from you soon in a positive way.

Regards,
Deepak
deepak.[protected]@gmail.com
[protected]