Hathway / Gujarat Telelink [GTPL] — Not satisfied with service and response on customer care number

Website:

www.gtpl.net

I am common man I am gtpl customer I do have a cable connection They have provide us set top box which was working properly but from last 20 days it is not working Analogue channel is working through it but digital channels not working properly But in neighbours having proper working of their set top box I am complaining from last 6 days Even my complain is on argent basis as per they have told me When I do wants to know my complaint status they are just replying that technician will come and visit from last 4 days but when ever i ask on customer care number they are saying technician will come and visit i ask when they don't have any answer simply they are telling that sorry i can't tell you when they will come and visit From last 20 days set top box is not working and from last 6 days i am calling but not having any satisfied response Even they don't have a proper response about my complaint atleast they should tell me that at this or that day technician will come and visit you but argent besis complaints are taking so much library Pls ask them i can't wait much other companies provides so much good services but this cable providing company is not having even answer about argent basis company i don't know what to do