[Resolved]  Hathway / Gujarat Telelink [GTPL] — Very slow speed & very poor responsive staff of gtpl

Address:Junagadh, Gujarat, 362265

As i had new connection on[protected] & asked about 4 to 5 times in week about slow speed and as usual company gives fake promise about speed and not giving proper response in anyway whether @ their office in my city or in their toll free number... So finally I take a decision to change my broadband plan to go for a better speed plan and still they are not giving response about changing my plan. GTPL office staff asked to go for toll free number to change the plan. After calling 3 to 4 times in toll free number they asked to mail me and my problem will be resolved soon.. But till now i'm waiting what to do as any is not giving proper response by any employee or staff of GTPL..
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Complaint marked as Resolved 
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2015
Hathway / Gujarat Telelink [GTPL] Customer Care's response
Dear Customer,
Thank you for writing to us.
we have Required some information which is given Below .
Name :
Contact No:
Address :
Username :
Please send us above attached details So we can coordinate with our concern team.
Kindly feel free to contact us on our toll free No:[protected] or Toll No:[protected] also you can write us on : [protected]@gtpl.net
Looking forward for a valuable relationship and assuring you our best support and services
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